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  • Report:  #40998

Complaint Review: retailers national bank

retailers national bank aka target visa applied for visa at target store Nov. 2 2002, never received it. minneapolis Minnesota

  • Reported By:
    massapequa New York
  • Submitted:
    Sat, January 11, 2003
  • Updated:
    Fri, January 24, 2003
  • retailers national bank
    po box 59317
    Minneapolis, Minnesota
    U.S.A.
  • Phone:
    888-755-5856
  • Category:

I applied for a Visa card at a Target store while charging my new purchases to this new account on November 2 2002.

To this date January 10 2003 did not receive the promised credit card, I did get the bill statement for those purchases with my Visa account number on it,but no actual card yet.

Aida
massapequa, New York
U.S.A.

5 Updates & Rebuttals


Aaron

minneapolis,
Minnesota,
U.S.A.

Advice

#6UPDATE Employee

Thu, January 23, 2003

If you received your statement, but not your credit card, more likely Target does have your correct mailing address. However, Target does use the US postal service to send cards, meaning that it is entirely possible that the card was lost in the mail.

On the statement you received, there is a number for the Guest Credit Service department. If you contact that number and advise them that you never received your card, the card can quickly be resent to you. If you are concerned that the card has been compromised, it would take just a matter of minutes to renumber the card to ensure the security of your account.


Sherri

Richmond,
California,
U.S.A.

Sounds like it may be lost in the mail

#6Consumer Comment

Sat, January 11, 2003

They are actually quite good at getting the cards out in a timely manner. We got ours within 2 weeks. If you are getting bills, you have an account, but I would let them know you never got your cards. It would be difficult for anyone else to use them, as Retailers National Bank has a policy of flagging their cards (store cards and Visas)in the system and requiring ID for first time use.


Sherri

Richmond,
California,
U.S.A.

Sounds like it may be lost in the mail

#6Consumer Comment

Sat, January 11, 2003

They are actually quite good at getting the cards out in a timely manner. We got ours within 2 weeks. If you are getting bills, you have an account, but I would let them know you never got your cards. It would be difficult for anyone else to use them, as Retailers National Bank has a policy of flagging their cards (store cards and Visas)in the system and requiring ID for first time use.


Sherri

Richmond,
California,
U.S.A.

Sounds like it may be lost in the mail

#6Consumer Comment

Sat, January 11, 2003

They are actually quite good at getting the cards out in a timely manner. We got ours within 2 weeks. If you are getting bills, you have an account, but I would let them know you never got your cards. It would be difficult for anyone else to use them, as Retailers National Bank has a policy of flagging their cards (store cards and Visas)in the system and requiring ID for first time use.


Sherri

Richmond,
California,
U.S.A.

Sounds like it may be lost in the mail

#6Consumer Comment

Sat, January 11, 2003

They are actually quite good at getting the cards out in a timely manner. We got ours within 2 weeks. If you are getting bills, you have an account, but I would let them know you never got your cards. It would be difficult for anyone else to use them, as Retailers National Bank has a policy of flagging their cards (store cards and Visas)in the system and requiring ID for first time use.

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