Retina-X Studios, LLC Beware of Scam: PhoneSheriff Investigator software Jacksonville Florida
Just would like to warn of these people, I experienced exactly the same problems as in the original report (which can be found if you search on RetinaX). The software called PhoneSheriff Investigator doesn't work, no useful functionality at all. Please try the free 7 day version - you will be convinced. The vendor claims that because it's a free trial version not all logs can be seen, but in fact you will see no logs at all.
The scammers exploit the difficulty in claiming a refund for intangible goods, such as software purchased online. They even went to the extent of mimicking a live technical support - totally useless, will keep askinf you to re-install some "versions" of software, none of which works - complete waste of your time and money. These people shoild be arrested for fraudulent claims.
Good luck, and be careful in the cyberspace