Complaint Review: Reunion.com

On 10-25-06 I got a notice from Pay Pal saying this. This email confirms that you sent $36.00 USD to Reunion.com as a subscription payment.
Only a year ago when I got a one year subscription I went thru the process of cancelling any more renewals. So I have been just waiting for it to expire. I went to reunion.com and I even checked the renewal page and it showed that my subscription would not be renewed automatically that I turned that off.

So I wrote Pay pal and told then there was an unauthorized charge on my account. I disputed it. After I also wrote reunion.com a few letters demanding them to credit my account back my money and you never hear a word from them. There is not even an email address that shows up anywhere where you can just write them. The only thing you can do is go to a page and then another page comes up to click on a complaint. So you write them and click send and it takes you to a blank page and it does not say anything. You don't even know if it went thru or not.

Now today I was smart enough to copy and print that page to have some kind of proof I have been emailing them. SO I like sent 3 to make sure maybe one may have got thru to them. I sent a consumer complaint . So anyways Pay pal cancelled the dispute saying it was not an unauthorized transaction and they went a head and pd. Them.

So just now I tried calling the reunion.com telephone number and told them I had been writing them since 10-25-06 and I have never had and email back. NOW I am using Mozilla FireFox and maybe that is why. But the bottom line is if I shut off my renewal thru reunion.com then that should be that. Maybe this complaint should be about PayPAl. I don't know.

But As of this phone call I am going to get a credit back to my account thank goodness. Always check the pay pal subscription renewal thing I never even knew was on the site I guess.

Kimberly
Cranesville, Pennsylvania
U.S.A.