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  • Report:  #469761

Complaint Review: Reversatrol.com / ResVpure / Total Cleanse / Acai Berry / Acai Burn

Reversatrol.com / ResVpure / Total Cleanse / Acai Berry / Acai Burn ResVpure charged me for products I never ordered agreed to credit but scammed me Provo, American Fork Utah

  • Reported By:
    San Francisco California
  • Submitted:
    Wed, July 15, 2009
  • Updated:
    Fri, September 04, 2009
  • Reversatrol.com / ResVpure / Total Cleanse / Acai Berry / Acai Burn
    125 E Main #240
    Provo, American Fork, Utah
    U.S.A.
  • Phone:
    866-9438193
  • Category:

I took was "RIPPED OFF" ripped apart by this scandalous company. They charged by credit card for shipping and handling. When I received the sample i thought that was the end of this. Next thing I know I received three different products without any kind of invoice, billing statement enclosed in the packaging. Some of the bottles contained only web sites, some nothing at all. I had no clue my bank account had been victimized.

Only when I ordered my prior statements did I find out that they had charged my card. One company charged a debit card three times twice on the same day, When i contacted them their response was well we only charged you for s&H BUT yeah, three times for the same product? The advertising DOES not indicate that they will send you products each month nor does it advise you that you will be charged $85.36. I just about had a coronary. Im on Soc. Security and believe me I would never ever order something like this. I also and not so stupid to believe that a pill will make me younger and less wrinkled.

Good Lord, please reverse the Karma and make these greedy people pay and pay dearly.

Grace
San Francisco, California
U.S.A.

1 Updates & Rebuttals


Shalyn r.

Las Vegas,
Nevada,
U.S.A.

Hello

#2

Fri, September 04, 2009


Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvine our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honoured our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-591-2190 or visit our 24/7 live help at https://www.acaiburnpremium.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Respectfully,

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