Print the value of index0
  • Report:  #1344997

Complaint Review: Revita Youth Advanced Skin Care

Revita Youth Advanced Skin Care came home from a trip from Oct 13th to Dec 5th - I had my mail held - when we got it there were two boxes and two charges on my credit card bill of $89.97 and 85.94 one charged on Nov 1st and 1 charged on Dec 1st. Spoke to company and they cancelled and credited Dec charges. Internet

  • Reported By:
    jan brown — Charlotte North Carolina USA
  • Submitted:
    Thu, December 22, 2016
  • Updated:
    Thu, December 22, 2016

Revita Youth Advanced Skin Care came home from a trip from Oct 13th to Dec 5th - I had my mail held - when we got it there were two boxes and two charges on my credit card bill of $89.97 and 85.94 one charged on Nov 1st and 1 charged on Dec 1st. Spoke to company and they cancelled and credited Dec charges. I asked for a supervisore/mamager to review the Nov 1st charge as fraud as I had tried this rpoduct several years ago and cancelled - I did not order this again - they said someone would call me back- I called another 2 times and again was told someone would called me back- I called today and spoke to Customer service Innell Winnell. He advised that someone had tried to call me back(my phone is a business phone answered or message left 24-7- and the reslut was no refund... When I explained I did not order he qouted the 14 day policy rule and stated even if I went to the credit card no way was I getting the money back. I can only assume that they somehow pulled up my old information or someone did a fraud....There is not customer servive offered by customer service...............I am 69 years old still working part time to afford basics- this company should be investigated.- Internet Oregon on credit card bill

Respond to this Report!