Complaint Review: Revita youth

 I came across an ad on Instagram for a free sample of an anti aging skin cream Christie Brinkley stands by. The ad said all I had to do was pay for shipping. Sounds great right? So of course I sign up to recieve my free sample. I was told there was no further action needed. Nowhere did it give a price of what the actual product cost. I wouldn't have even tried it, if it actually worked, I couldn't afford that. After I paid, I never recieved a confirmation email, a receipt, nothing! I immediately felt I had been scammed, I have been a member of several subscription services. I always get multiple emails from these companies saying when my product will be shipped, receipts, welcoming emails, promotional emails, ect. The product took a couple weeks to get to me. When I recieved it, it was not even the product shown in the ad. Again, no recipes, paperwork or anything. A couple weeks later my bank informs me that there was unusual activity on my account. They asked me to confirm if I approved these charges, which I did not. They then reimbursed my money. About a month after this the bank sends me an email saying they are taking the money back out of my account. I then track down the number for revita youth. Explained that I was under the impression that I was not subscribing since it said no further action needed and also the lack of communication. They then told me that if I had called them and said I did not like the cream that they would have reimbursed my money. However because I told the bank that I did not approve the purchase that there was nothing they could bo for me. That I should take it as a lesson learned. I then asked since they took my $89, can I at least get something for my money lost. I was of course told no and the lady said, "well you didn't like the cream anyway". I don't understand how a company can subscribe you to something while constantly change their website, not give you any contact information and not send any emails. This was a total scam!! $89 down the drain!