Complaint Review: RevitaEye

Revita Eye makes the typical claims to reduce or eliminate wrinkles, dark circles and puffiness. They make a broader claim of firming sagging skin if used in conjunction with another product called 'Beau Derma'.

Although their web site has feedback, they do not have a link to allow actual customers to leave feedback, so, apparently, thier 'feedback' is fake. The web site also does not tell you the actual cost of the product.

They have a two week 'Free Trial' where they will send you the product for the cost of shipping only. The trail begins the day you place your order NOT the day you recieve it. I placed my order on July 27th and did not recieve the cream until Aug. 1st, already 5 days into the trial period!

After using Revita Eye for 3 days I experienced a fairly severe allergic reaction (something that has never happened to me before, I do Not have 'sensative' skin). By the time I contacted them, I was already 9 days into the trial, even though I only had the cream 4 days. The person I talked to said I would be billed $38.95 for the cream, even though I was canceling well within the 'Free Trial' timeframe! I complained and he reduced the price to $22...so much for a Free trial!

If this product ends up causing permanent damage to my skin, I will be looking for an attorney....currently my eyes are worse than before I used the cream, more wrinkles caused by severe dryness and itching, and my eyes and surrounding skin are swollen.

Beau Derma did pretty much the same thing, but had a 'return' offer. I will write a separate complaint about them if they do not accept my return, and I am assuming, by their stringent rules, they WILL find a reason to claim I did not comply and bill me $89.99 for the cream anyway!