Reward Port RewardPort RewardPort.com rewardport.com Not paying rewards and not replying to emails Internet, Internet
Cashed in my first points (7500) in January 2012 for a $25 Walmart.com gift card. I've yet to receive the card in U.S. mail or email. I've emailed them 4 times in the past 2 months & no response, nothing!!
I'm so disappointed w/them right now as I thought they were legit. I will be deactivating my account with them ASAP as they are obviously shady and never had any intention to honor what they advertise. Big fat scam!
5 Updates & Rebuttals
karenh29
covina,California,
United States of America
Same thing here.
#6Consumer Comment
Tue, December 11, 2012
I never had a problem receiving my gift cards ordered until the last time. It never came and I never got a response from my many e-mails questioning why.
When reading the small print I saw that they take no responsibility for lost or stolen gift cards through the mail so I thought that may have been what happened so I continued earning points on the site.
I recently cashed in my points for an Amazon e-gift card that doesn't need to be mailed and still haven't even received that. I've e-mailed once again endlessly with no response. I don't understand why they don't just shut down the site if they are in financial trouble or no longer have any customer service etc...
New consumers... be sure to take your business elsewhere. I've never had these problems with any other reward sites.
PAUL
HILLSIDE,New Jersey,
United States of America
rewardport
#6Consumer Comment
Wed, November 21, 2012
Their phone has also been disconnected. 609-678-0338
RichD
United States of AmericaSame problem
#6Consumer Comment
Sat, June 09, 2012
I am having the same issue with them as well, and have been waiting since late January for my gift card. I have emailed them at least 4 times with no response. I filed a BBB complaint about 10 days ago, but do not really expect much to come of it. Rewardport was a decent rewards site in the past.
I had cashed out 2 or 3 times in past, and while it always took the 8 -12 weeks to arrive, it always did arrive. They also always answered there emails promptly. It seems like they are having financial problems, since they are being so evasive, so I am starting to lose hope that I will ever receive my gift card.
lsk71
Ft wayne,Indiana,
United States of America
Reward Port Scam
#6Author of original report
Fri, May 11, 2012
I've posted my bad experience w/Reward Port on at least 7 or 8 blogs w/huge audiences. I've had a handful of people respond they're having the same issues! One gal has been "at it" with them since November 2011, ugh. Not looking good lol.
James
Aberdeen,Washington,
United States of America
I've had this issue too.
#6Consumer Comment
Thu, May 10, 2012
I'm going through this too I sent them several emails and never got a reply till I told them I was going to file a rip off report then they sent me this.
"Dear James,
Thanks for writing in. Normally rewards process after a minimum of 8-12 weeks. We only offer this as a guideline because so many users ask. We are experiencing a longer-than-normal processing time for rewards. Our site is going through major renovations which will eventually serve to increase our ability to serve you. The processing issue is being worked on, and I assure you that your reward will be processed as soon as is possible, thank you for you patience and have a great day
Sincerely,
Brian
Member Services RewardPort.com"
This tells me that they do read the emails but are too busy to reply or process cash out request Unless they think it will hurt their bottom line. Maybe we should organize a boycott that would light a fire under them. Know any good bloggers?