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  • Report:  #491736

Complaint Review: REZVXTRA

REZVXTRA After ordering their producy for a free 14day trial for shipping and handling only, I was billed for $89. I tried calling, but all ph #'s went to music.Then was billed again 1 mo later, 0 answer San Diego, California

  • Reported By:
    connie — san diego California USA
  • Submitted:
    Tue, September 08, 2009
  • Updated:
    Tue, September 08, 2009
  • REZVXTRA
    10595 Canyon Lake Dr
    San Diego, California
    United States of America
  • Phone:
    8585787243
  • Category:

I ordered a free 14 day trial of a weight loss product, received the product 10 days later, and the information supplied stated had 3 days to cancel, which was on the weekend and left no time to try the product.  Not wanting to be billed $89.00 for something that I had not tried, I called on the following Monday(day 4) and cancelled.

 They would not recind the $89.00 as I had not called in that three day period (of which they were closed on the weekend). I was angry, and the best that they could do was cancel any further shipments.    

 I was billed on 8/3/2009, then was billed again on 8/27/2009.  My attempts to contact the company on the three numbers provided were all transfered to music for which I sat for 15min with no one answering.  I attempted to contact them again today (9/8/2009) with the same outcome.  I finally went to my bank and changed the # of my debit card to prevent any further charges.

For a free trial, this was anything but!

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