Complaint Review: Ricard Family Dentistry Inc

These people are the ambulance chasers of dentistry in PSL, AVOID THEM AT ALL COSTS!! They will not follow proper billing procedures and especially if you have insurance they will nickel and dime you for every penny they can possibly get. For instance I saw them in March and today received a bill for $12.00 for the difference between their retail stock rates and the rates they agreed to accept by accepting United Healthcare insurance, so in essence they will get their full retail rate, no matter what insurance company you have, and folks that is not ethical.

Also anyone who walks in their for a dental cleaning needs to have a mouth debridement instead of a cleaning, their way of getting extra money. I will be reporting them to the medical board for pushing debridement instead of cleanings, ethics board for obvious reasons, and the state of Florida for not following their agreed upon terms with United Healthcare, FAIL! If you are familiar with the medical field when a medical provider agrees to accept certain insurance they agree to accept that insurance companies payout and not bill the patient for the additional money they are out by accepting said insurance company.

In recent times specifically in the south east of the USA dentists are tired of accepting payouts for dental cleanings, what they then do is inform an unusually large percentage of patients that they are ineligible for dental cleanings but that they need to receive what they call a mouth debridement, google it, the reason for this is the payout is larger for the company providing the debridement, versus the very small payout for basic cleaning. My debridement at this place was the same as a cleaning in the North East section of America, only difference $200.00 out of my pocket versus my insurance pays for it.

Also, I had to go in three separate times for this cleaning, and each time I was billed, or my insurance was billed, What a crazy way to operate.  I was ok paying these people off, but then to receive a bill for my follow-up 60 days later with a notice that says 60 days late for $12.00 is insane. I thought I was going to a nice little mom and pop dentist office but instead a nightmare. They had virtually no web presence no review no nothing prior to this, so this is to help anybody in Port Saint Lucie considering these clowns, go somewhere else, and if you have cleanings done every 6 months like I have had for my life and the dentist mentions debridement RUN dont walk to the next dentist office.