Rich/Richard Cummings Run-Away Web Designer Rip Off Aurora Illinois
Rich was hired to completely redesign a website. A down payment of 50% was given to him in January 2015. He never posted anything to the site & kept making outrageous excuses every week as to why there never were any new pages or products posted. His lies continued from one month to the other along with the promise of "just a couple more days & the work will be complete." OR - "You're such a nice person. I'm sorry. I know I should've been done a long time ago. Thank you for trusting me. You won't be disappointed." After awhile, he has the tendency to keep your money & never respond back to your emails or phone calls. In essence, he tries to stroke egos & tries to play on a persons sympathy to keep you hoping he is working on your site. The end result is one of frustration & anger. In essence, there is no good way to state this - he steals your money & shatters your trust.
1 Updates & Rebuttals
Ecco Homo
Aurora,Illinois,
USA
Patience is supposedly a virtue...
#2REBUTTAL Owner of company
Fri, July 29, 2016
It is a shame that active report had to be filed against me... It's oh so common to blame the designer. And yes, I did run late with their website because of poor time managment. However, there were weeks on end where I asked for information from then to no avail.
Then there was an incident where her mother died, and yet another month rolled by before they got back to me. Certainly all of, the time issues were not my fault. Additionally, when a client cannot manage to give their designer any more information than "we want a tropical look" it leaves a very open-ended and unprofessinal manner in which to get their work work done.
Immediately, right after their vacation, I was immediatly hounded as to why the website done. I could not get a hold of them, thusly I was stuck in a status state—very unfinished.
Regardless of what many thing, good web design takes time... and between the lack of communication, and the internal confusion as to what they wanted, thinks started to go south.
Like children in the back of the car ("Are we there yet? Are we ther yet), it was a contant barrage of "Is it done yet? Is it done yet?" The answer had to be no. I had other clients, and couldn't focus soley on them.
And when I was finally able to start their project again, they dropped the announcement that about 800 products had to be included in their e-store. Well, since I am a one man band, I had to both build the site, format all the images, make pages for each of them, and make sure the prices were correct as well as the check out module.
To sum up: As to their comment, I stole their money and shattered their trust... What they didn't tell you is that I did,in fact, finish the entire site, charged them no money (steals?). And their website is up on the web where I left it with virtually no changes to what I did to the site. Check it out http://www.lavalipsindy.com/
As for "shattering" their trust... That's utter nonsense because we never met in person.
Finally... finally, these folks, Lisa & Mike Siemer thought it would be a great idea to complain on this site becase they were 'unhappy" with my performace that they used my home address, home phone number, my name rather than my company's name instead of the work contacts and facility. Really low brow.
I read all the rules and regulations for RipOff Report, but this has to change: I want my name, home address and home phone off of this site, and at the very least, replaced with my professional contacts/office.
Thanks for screwing up my good name as never anyone else has had any issueswith me.
Thanks There LAVA LIPS ಠ_à²