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  • Report:  #1070643

Complaint Review: Richard Simmons Project Hope

Richard Simmons Project Hope Automated ordering that takes your credit card first, then goes through automated process that you cannot stop or cancel, then provides false information for cancelling. Cannot cancel online. customer service is 9-7 M-F, but no one will answer d

  • Reported By:
    Cindy Lansberry — South Carolina
  • Submitted:
    Sun, July 28, 2013
  • Updated:
    Sun, July 28, 2013

Richard Simmons Project Hope weight loss DVD. 

The Richard Simmons commercial  gives an 800 number to call, but when you call it is all automated. You must give your credit card to continue, and then it cannot be stopped or canceled during the call.  You are not given the details until after the card number is given. 

The automated call goes on to tell you you will be shipped things and your card will be charged, it goes on and on, and it is automaically ordering things that are not on the commercial. 

You cannot cancel online and no one answers the 800 number given to cancel. 

 

The links to the confirmation are not a secure site.

 

 

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