Complaint Review: Richey Law & Associates

Received a letter from the mail from Richey Law for home modification. I called the number to check it out cause I was having hard time keeping up with payments since I got disabled from work since Nobber of last year and not getting money from workman's comp. So I am desperate. When I called they said I need to pay upfront amount $3500, told me to not pay my monthly mortgage payments for 2 months only which I mistakenly did, Alex Noble didn't explain to me what's the impact of this action to my credit And didn't warm me that I will be receiving foreclosure notices because of this. She also assured me that it takes a couple of months to process and will get a full refund if I fell i don't want to continue, so it seemed to me that time it's worth a try for I have nothing to lose. I have submitted all required documents and several times they keep on asking for the same documents that I already faxed. Their so hard to rich after they got all my payments already. I waited for 4 months to get an update but nothing came out until I got letter in the mail from my mortgage lender stating that they are removing Richey Law's Authorization over my mortgage negotiation. So I was alarmed and kept calling them for days until I said I am reporting your company finally I got a response and said they need to restart the application etc... So I said this is taking too long, this is not what was discussed to me, no updates, too have to reach your processing department, I am very disappointed in this firm. I was asking for my full refund but they are giving me all excuses that it's not gonna be full. So analyn Delgado filed the request for refund more than a week ago and still didn't here about my refund, which is contradictory to what they told me that it takes a week to process. 

ALL I ASK IS TO GIVE ALL MY MONEY BACK AS SOON AS POSSIBLE PLEASE. I trusted you to deliver what was assured me off  and paid the $3500 deposited in the account number you have provided me (I have copies of this 2 deposits) But didn't so why should I suffer for this? And not get back all my money? that is my money. You are robbing someone's money and not giving the kind of services we deserve as a client.