Print the value of index0
  • Report:  #521263

Complaint Review: Rick Johnson Tire and Auto

Rick Johnson Tire and Auto "Fair and Honest" my a$$! Naples, Florida

  • Reported By:
    Dean — Naples Florida U.S.A.
  • Submitted:
    Sun, November 08, 2009
  • Updated:
    Wed, February 13, 2013
  • Rick Johnson Tire and Auto
    6505 Dudley Drive
    Naples, Florida
    United States of America
  • Phone:
    2394302777
  • Category:

I recently took my car in for a checkup. I had it thoroughly inspected, and got a list of everything needing repair. It was a fairly normal list; brake work, fan belts, etc., but times are tight and I wanted a second price.


I asked my wife to take it to a place near her work, Rick Johnson Tire and Auto on Pine Ridge Road, to get a second inspection and quote. She didn't tell them the car had already been inspected.


After their inspection, they told my wife that the CV joint seals were bad and needed to be replaced, to the tune of several hundred dollars.


I took the car to a third mechanic to get the seals checked, and was told that the CV joint boots hadn't cracked, they had been deliberately cut with a knife.


You may want to think twice before taking your car to this place.

1 Updates & Rebuttals


Rick Johnson

Naples,
Florida,
United States of America

Rick Johnson Auto and Tire Response

#2REBUTTAL Owner of company

Wed, February 13, 2013

Dear Dean,

I apologize that this was your experience. We are under the impression that this matter has been resolved. If there is anything that we can do in the future to help you or earn your business, we are here to serve.

Respectfully,

Rick Johnson

Respond to this Report!