Complaint Review: Right Cars

My wife and I rented and paid in advance for a car rental, once we showed up we had to leave an additional $1,000 deposit. Then we took videos and pictures of the whole vehicle. I didn't feel comfortable so I called an employee to show him all of the scratches and dents. Then contacted the supervisor and informed her of small damages.

Supervisor Elizabeth said don't worry about the damage we have pictures of it, it's a new car it works just take it. I felt even more uncomfortable so we went inside called the company again and sent more video and pictures to the company because we felt they were shady.

low and behold they are shady the same pictures and video we sent they sent back to us and said we damaged the vehicle so they took an additional $1300 from my account. Just wicked but we are fighting and will go to court if have to.