Right At Home Heritage Horrible Company poor personnel ignores instructions Lafayette Louisiana
On January 4, I had major back surgery in Baton Rouge. I made this decision after months of intense pain. Before, at the recommendation of someone I know, I hired Right At Home, a home health agency, to take care of the my post-op needs and the needs of my companion, Rita St. Amant. Rita has dementia. It maybe the worse business decision of my entire life. The following is a list of the few complaints I have against this company.
On the night of January 10th, I was suffering from a severe case of Impaction. Earlier I the morning, I had to call an ambulance to go to the emergency room. That night I was expecting a helper from Right At Home to attend to the needs of my companion, Rita St. Amant. Instead I got a rude, obnoxious, incompetent person who made things a lot worse for me.
Before she came over, a retired surgeon friend, Dr. James Wade, offered to aid me in my emergency Impaction needs. He was greeted by the Right At Home “helper” with uncooperative, rude, insulting behavior. She was a hindrance to my emergency needs. She was in the way and would not remove herself from the chair she was seated in. She ignored my request to get up.