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  • Report:  #1456871

Complaint Review: Right Toyota - Scottsdale Arizona

Right Toyota - Scottsdale, Arizona Over pricing a car by $17,000 above MSRP Scottsdale Arizona

  • Reported By:
    Alfred — Scottsdale Arizona United States
  • Submitted:
    Thu, August 16, 2018
  • Updated:
    Thu, August 16, 2018
  • Right Toyota - Scottsdale, Arizona
    7701 E Frank Lloyd Wright Blvd
    Scottsdale, Arizona
    United States
  • Phone:
    (855) 754-6966
  • Web:
  • Category:

I wanted to buy a new Toyota, Highlander. So I went to Costco to get a recommendation and their program sent me to Right Toyota. There were four names on the document I received from Costco. I went to the receptionist and handed her the document I received from Costco. A salesman immediately took the document from me and asked that I follow him to his office.

I was told the best thing for me was to lease the car as my payments would be a lot less. So I leased the car. Researching the lease I found they had leased me a car for $17,000 above MSRP. The next day, under Arizona's law of Recision, which gets an individual out of any contract within three days, I brought the car back to Right Toyota and told them I couldn't afford the $860 a month payments.

The finance officer told me there is no Recision Law in Arizona and forced me to keep the car. Fortunately, Toyota's finance program refused the financing and I returned the car after putting over 2,000 miles on it. They lost because the car is now used and can't be sold as new. So, I got my revenge. But beware of Right Toyota of Scottsdale on Frank Loyd Blvd.

2 Updates & Rebuttals


Perry Mason

United States

Addendum...The BBB Goes Along With What They Did!

#3Consumer Comment

Thu, August 16, 2018

 There's one more sorry, sleazy turn to this case. This dealership BOUGHT their PHONEY "Accreditation" from the BBB (with all their BS) and the PURCHASE price included their PHONEY "A+" rating. This is the PERFECT example of what the BBB-BS is all about. Their ONLY purpose in life is to DECEIVE the public into thinking they are part of government and law enforcement. They are NOT.

They will SELL their PHONEY ratings to ANY business which wants to buy one. The business will then continue on their typical path of operating with dishonesty but when you call them out for what they did, they hide behind the BBB-BS. Spread the word of what they did to you and also spread the word of how the BBB-BS goes along with this. The world is FULL of similar cases of businesses who BOUGHT their PHONEY ratings continue to screw the public.


Perry Mason

United States

Pure BS!

#3Consumer Comment

Thu, August 16, 2018

 This report is the perfect example of PURE BS! Oh, not from the writer. No, never but from this car dealer and the sorry salesman. First, this is still another slimeball car dealer playing the bogus, add-on, phoney fee con-game. It does NOT take $499 to do paperwork! Secondly, getting involved in a CAR FLEASE is NEVER a good deal for you! However, it is the perfect deal for the slimeball dealer because there's more profit in a CAR FLEASE than in a buy.

The salesman flat out LIED to you. He fits perfectly into a slimeball environment of PHONEY fees and whatever other deceptions they can pull. Just remember, no recognized personal or family financial advisor has EVER recommended any CAR FLEASE. It is LOADED with PHONEY front and back end fees and the huge money maker...the grossly exaggerated wear and tear con-game. You did well, my friend! Keep up the great work!!!

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