Rimco Sales & Lease AKA Aaron's Sales & Lease Ownership Incompetent, Harrassing and Rude Employees Chesapeake Virginia
I purchased a set of rims and tires last year. The then manager Lisa ordered the wrong tires/rims. I had to make 4 trips to the store before they got it right. Stephen Cohen was very rude too. I had to report him to their Area Manager in NC. Stephen told me it was not is job to put tire shine on the tires once he installed them. I had waited over 2 hrs for the right tires to be installed (after making 3 prior trips to the store). My contract is incorrect. They charged me for tires that were never installed on my car. They call, come to your home and harass you and your friends even after you have paid them. They treat their customers like they stole something from them. The only requirement for working there must be that your are breathing because people that they hire are young, ignorant and lack customer service skills or training. The turnover rate is very high. The left hand doesn't know what the right hand is doing within the store. There new general manager Dana is argumentative and talks down to people. They lie to you and will lie on you just to try to make themselves right in their wrong doing. I would not purchase another thing from them. Dealing with Rimco/Aaron Rents has been like making a deal with the devil! I will go back to Rent-A-Center where they treat their customers with respect.
Fed up!
Carrollton, Virginia
U.S.A.
4 Updates & Rebuttals
John
marietta,Georgia,
U.S.A.
Fair Debt Collection
#5
Fri, August 14, 2009
Unfortunately, the debt collection regulation information posted applies only to debt collection agencies, not the company that made the original loan. If RIMCO had turned over you account to a 3rd party debt collector, then the Fair Debt Collection Practices Act would apply. But as the original loan maker, RIMCO can attempt to collect by just about any means at their disposal, as long as it doesn't violate harassment laws and they don't threaten you with physical violence. Same thing with banks.
Me
Jefferson Twp,Pennsylvania,
U.S.A.
Fair Debt Collections
#5Consumer Comment
Mon, February 23, 2009
Only applies to third party collection agencies.
Fed up!
Carrollton,Virginia,
U.S.A.
RIMCO SALES & LEASE AKA AARON'S RENTS SALES & LEASE
#5Author of original report
Thu, January 15, 2009
Still no response from the Regional Mgr. Ray Rivers. Aaron's (Rimco) need to train and inform their employees that consumers have rights too. We have rights whether we make or payments in a timely manner or not. We do not have to subject ourselves to their terrorist/mafia style tactics. When they harrass and threaten customers they are in violation of the Federal Trade Commission's Fair Debt Collection's Practices Act which states:
806. Harassment or abuse
A debt collector may not engage in any conduct the natural
consequence of which is to harass, oppress, or abuse any
person in connection with the collection of a debt. Without
limiting the general application of the foregoing, the following
conduct is a violation of this section:
(1) The use or threat of use of violence or other criminal
means to harm the physical person, reputation, or property
of any person.
(2) The use of obscene or profane language or language
the natural consequence of which is to abuse the hearer
or reader.
(3) The publication of a list of consumers who allegedly
refuse to pay debts, except to a consumer reporting
agency or to persons meeting the requirements of section
603(f) or 604(3) of this Act.
(4) The advertisement for sale of any debt to coerce payment
of the debt.
(5) Causing a telephone to ring or engaging any person
in telephone conversation repeatedly or continuously
with intent to annoy, abuse, or harass any person at the
called number.
(6) Except as provided in section 804, the placement of
telephone calls without meaningful disclosure of the
caller's identity.
. Section 604(3) has been renumbered as Section 604(a)(3).
15 USC 1692d
They can be reported and sued for violating the above!
Me
St Pete Beach,Florida,
U.S.A.
Rimco's prices are rediculous anyways
#5Consumer Comment
Thu, January 15, 2009
I looked at a se of rims through them for my 2000 Mustang. They wanted $250.00 a month for 18 months. I bought a brand new set online with tires, mounted and balenced for $1100.00. That price was with Nitto tires, and much nicer rims. 17"x9" w/ 275/40/zr17's on the front with 17"x10.5" w/ 315/35/zr17's on the back. Save your money and buy your rims cash.