Rip 2 It Inc, Adsense Real Estate, Pat Lovell, Sean Roach Pressure-sell a cumbersome product which simply doesn't work, to unsuspecting Newbies, and then leaves them stranded. Bloomingdale Indiana
They breeze into town, Sean Roach gives a compelling sales presentation, punctuated with lies and promises, bragging about how much money he's got, and promotes their product as "it's that easy", "anyone can do it", "it's as easy as 1,2,3." and other hype. Then they tell you there's only (8) left, so be quick etc etc. Then they have you sign a piece of paper in the rush and urgency without telling you there is only a 3 day cooling off period. Furthermore, the document has to be FAXED or Posted to ARRIVE at their office within that time. Given that many seminars are 2 days long, it doesn't leave much time to check it out! (None). Rip 2 it Inc is an internet based business, and yet an email with the attached document is not acceptable.
Then Sean disappears before the seminar is even finished. He's in, he takes your money, and then he's gone; never to have any connection with you again.
When I got the opportunity to begin with this programme, after the two day seminar had finished, I soon found it to be complicated, with errors which we were expected to fix ourselves and absolutely nothing like what was presented by Sean Roach. I am a "newbie" and have no knowledge of procedures required to enable me to use this produce, but I understood from Sean's presentation that I didn't need to know. Everything was already done for me. Not so. Everything on their site is convoluted and it took many many hours to find my way around their often faulty tutorial videos etc.
The forum is a place where one would expect to go to get meaningful advice, but any questions are answered by Pat Lovell with arrogance, and are less than helpful. No-one much goes to the forum now. Those that haven't quit in disgust, know that they're not going to get a decent answer, and certainly not within a helpful amount of time, if they get an answer at all. Pat Lovell has threatened to remove any posts that in anyway criticise his product, and he does. The fine print on the document states that members are not to communicate with one another. Tickets raised for faults on the sites, are left for many days before they are answered. Often they are not answered at all.
I called their office to try to get a refund, but they weren't prepared to do that.
As part of the "contract" I had with this company was 3-day training. I joined in September 2008 as a "Tycoon" member, paying $9888. The scheduled training for November in Sydney Australia was cancelled, regardless of the fact that people had already booked and paid for their flights and accommodation. Pat Lovell was not well enough to travel to Australia to do the training. Is this a two-man show? Just Sean Roach and Pat Lovell? Is there no-one else who could do this training and fullfill the terms of the contract? I guess they'd have to PAY someone to do it, and that would leave a hole in their pockets. Meanwhile, the cancelled training which was to take place in November, has not been rescheduled. Yet people are expected to pay a hefty AUD350 PER MONTH!
There is no doubt that this company is run by people with no integrity, and no care for the people who trusted the words spoken by Sean Roach at his presentations. I've noticed that in the rebuttals that Pat provides to reports such as this, he denies that certain things were promised. How does he know? He wasn't there at the seminar which I attended! How can he deny what so many people on so many blogs are saying if he wasn't there to hear what was said?
Pat Lovell's rebuttals to these comments which are all over the web, show his attitude. They show he doesn't care about these people. All he's concerned about is trying to make liars out of them, and to make them look as if they are the ones who have done it wrong. Where's the customer care?
There is none.
In Australia there is a law against Fraudulently Misrepresenting to Obtain Money
Jose
Queensland
Australia
2 Updates & Rebuttals
Jose
Queensland,Australia,
Australia
Convoluted "software" targeted at Unsuspecting Newbies"
#3Author of original report
Thu, January 29, 2009
This product is marketed and sold to unsuspecting newbies who do not have the knowledge required to make any money in months, if not years, if at all, especially whilst paying the huge joining fees and monthly subscriptions.
The true nature of this software and the true difficulties which are encountered by those other than experienced people, are not disclosed at the seminars. The presentations are entirely misleading.
Cooling off period: I have the paperwork to prove the statement above made in Pat Lovell's rebuttal is a lie. It reads "To cancel this transaction, MAIL or DELIVER a signed and dated copy of this Cancellation Notice or any other written notification or send a telegram to : Rip Two It, Inc. 4607 E. Morningside Dr, Bloomington, IN 47408 NOT LATER THAN MIDNIGHT OF (date 3 days after the presentation). Cancellation notices received by facsimile or electronically will not be honored. To confirm cancellation right is being exercised by the actual buyer, include a legible copy of driver's licence or other government-issued photo identification. "
What company who stands by what they promote, and is confident about their product and services needs to make it so difficult for people to cancel?
Once you have logged into the site (which you are encouraged to do immediately you get home) you are deemed to have "used the software", and therefore you cannot cancel and have a full refund. They've GOT you!
The other remarks of Pat Lovell's are not worth the dignity of a response. That he is whinging about people not giving their full name, is pathetic. He's the one promoting himself so of course he will give his full name. Should this complaint reach the point of a class action, Pat Lovell will know full well what my full name is along with the rest of us.
To think that Sean Roach will be returning to Australia to rip off another bunch of people, many of whom are desperate to find a new way of making an income in this depressed economic climate; who will hand over their hard-earned savings in the hope that this is truly "simple and easy", "as easy as 1, 2, 3" "it's THAT easy", and inevitably lose their money, is disturbing.
Jose
Queensland
Pat Lovell
Bloomington,Indiana,
U.S.A.
Misleading and Misinformation in Reports, Time to clarify and tell the truth
#3REBUTTAL Owner of company
Thu, January 22, 2009
Pat Lovell here again, notice I'm using my full name and have nothing to hide, I find it strange that anyone can anonymously file reports here to try and defame and make a company look bad. We have nothing to hide, why do the complainers hide behind fake names... I guess that should help you do your due diligence.
I will address the misinformation and misleading statements in the report by Jose from Queensland.
3 day cooling off period - misinformation #1 : We offered a 3 day refund period which is above and beyond what is required by Australian and US law (on sale of software) and the 3 days starts AFTER the seminar is over, not immediately after the sale, this particular seminar the 3 day refund period ended on Wednesday following the seminar. The notice of cancellation doesn't have to be received by that date, it has to be POST MARKED by that date and it is clearly stated on the form.
Errors to be fixed by yourself - misinformation #2 : At the time of this seminar we included as a BONUS , older versions of our software which required an update to be ran in order to bring the sites up to date. The current sites run on our latest version of software. We also have a support team that will do the updating for you, if requested. We list this on the website, clearly.
Forum and Support Desk - misinformation #3 : The forum is for communicating with other members and is highly recommended by our team. The only time posts are removed or met with any resistance is when members put support requests in the forum and that is clearly explained on the forum, we have a support desk for technical support and tickets are answered within 12-24 hours at the latest.
Refund request - misinformation #4 : outside the 3 day refund policy, refunds are not granted for any reason, we have to comply to our policy or there is no reason to have a policy.
Training Workshop - misinformation #5 : The training workshops are not a part of the agreement but are a bonus to help members get the proper training needed. I did get sick in November and was not allowed to travel, however, I did place the previous training workshop videos on the website for all the members to watch and learn from. Our november training has been rescheduled for March 2009.
My rebuttals - misinformation #6 : I am in no way trying to be arrogant , I am protecting the reputation of our company, myself and Sean. The customer care is evident if you login to the members area of Rip2it, there is over 3 years of educational material, over 100 hours of video training material, a fulltime support staff to answer and handle all tech support issues and I travel around the world helping members at our training workshops to make the best out of their Rip2it Software.
We go above and beyond what is expected of any software company. Most software companies sell the software and walk away, we have years and years of training and educational material available to all members and continue to update the software (at no charge to members) to make it better.
There has been no misrepresentation on our part.
Pat Lovell