SPECIAL UPDATE: Global Cash Flow Network remains committed to 100% customer satisfaction and has drastically improved their business processes over the years to better serve their customers. Global Cash Flow Network is truly dedicated to making sure ALL customers are happy with their coverage. Global Cash Flow Network continues to show customer service is of the utmost importance and they currently have no complaints!
To date, Global Cash Flow Network has addressed and resolved all reported complaints, which have always been resolved to the complete satisfaction of their customers. Global Cash Flow Network proves to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program, as a Verified Safe Business.
Over time and since becoming a member, Global Cash Flow Network has remained actively engaged and improving the way they address customer service complaints. Rip-off Report has confirmed that Global Cash Flow Network is no fraud, is not a scam and is of the highest integrity. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Global Cash Flow Network remains committed to customer satisfaction and gets our top Verified Safe endorsement.
Rip-off Report Investigation:
Global Cash Flow Network joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.
..A long name for a program that does a lot for both consumers and business a like.
Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, which assures their complete satisfaction and confidence when doing business with a member business.
As a matter of policy, when Rip-off Report is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of the consumer complaints using every bit of information at our disposal. Our process is systematic and highly effective because: 1) It takes place at the consumer level and 2) the company or individual in our Corporate Advocacy Program must commit to 'doing whatever it takes to make things right with their customers.' By working closely with the company or individual, Rip-off Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings Rip-off Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are investigating. That having been said, the conclusion Rip-off Report came to after our investigation, to the best of our knowledge, is that this company is a reputable firm, offering products and services of real value.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES. .
By Ed Magedson - Founder, Rip-off Report
Global Cash Flow Network and Mary Gersten approached Rip-off Report last month with the express purpose of resolving consumer concerns posted on Rip-off Report. After a recent mailing to everyone who filed a Rip-off Report, it became apparent that Global Cash Flow Network has a sincere commitment to remedy any and all customer concerns. In fact, many of the clients had posted resolutions to their issues before we contacted them. Company executives stated to Rip-off Report that Global Cash Flow Network is committed to making improvements to better serve customers and that the many things they changed came from suggestions right here on Rip-off Report.
Global Cash Flow Network has increased customer service staff as well as continues to build an automated platform for Frequently Asked Questions, a video help desk, online help desk, support ticketing system, new phone system, as well as moving to a new 9,000 square feet training facility to house it's more than 100 staff members. They now also offer their online Student Help Desk and 'After Hours' hotline through their main support numbers (1-800-719-8270 Int'l members 480-355-5599) to make sure you have a chance to connect with someone in a timely manner - and most importantly, get access to the right training and support at the right time.
Global Cash Flow Network explained to Rip-off Report that they have not only increased staff in all areas, they have more more than 100 staff members and their new 9,000 square feet training facility opens in late October.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
Company executives also stated that their new more efficient Customer Service Department has added several new processes to ensure they make even more contact with their customers. Global Cash Flow Network believes this has greatly enhanced their proactive approach to help customers reach their financial goals.
Rip-off Report gives Global Cash Flow Network a positive rating because the company revamped its Customer Service Department and reached its goal to achieve total customer satisfaction and excellent service. This was made possible by a totally honest approach to corporate introspection.
Global Cash Flow Network would have never made these changes if they did not first recognize and admit they needed to make changes. I have always said that all companies can improve in some way if they really want to. If that does not occur then the company stagnates and will ultimately fail. That is not the case here. The company continues to demonstrate its dedication to resolve any miscommunications and safeguards against similar issues in the future.
Global Cash Flow Network has gone above and beyond by increasing quality assurance efforts and adding more quality assurance staff.
Mary Gersten and Global Cash Flow Network are fanatical about supporting their clients. Such support is demonstrated with the educational programs they provide, as well as, constant communication, and availability of Level II Media Advisors, who provide the personal touch and care for their student member's experience and success.
GLOBAL CASH FLOW NETWORK GIVING THEIR CUSTOMERS THE BENEFIT OF THE DOUBT...
Rip-off Report regrets that we need to say this, but (in this type of business, consumers can easily feel slighted when much of the success or failure of any enterprise rests completely on the person who chooses to take full advantage of the opportunities presented) Global Cash Flow Network cannot be held responsible for a buyer's failure to follow up on their program. That is no fault of the company. As an example , if you sign a lease for a store, and the product or service you are selling fails, can you blame the landlord? Can you blame the consultant giving you the advice? Nothing is guaranteed, unless specifically mentioned in the contract. In spite of this... Global Cash Flow Network realizes that there can occasionally be a breakdown in communication between the client and the advisor for any number of reasons. Global Cash Flow Network is managing issues when they arise and proactively looking for ways to decrease possible misunderstanding in the future through added employee training, increasingly high standards for sales staff, extensive quality assurance measures that work to protect you as a client, as well as their quality management staff that acts as a liaison if issues do arise.
In spite of all these situations which may not be any fault of Global Cash Flow Network, in the name of good customer service, you have a company ready to assist those who need more assistance and to make things right if things seem to have fallen apart for clients. The updated customer support appears to more than satisfy these needs.
Global Cash Flow Network Company Executives stated "At Global Cash Flow Network, we are on a mission to change and improve lives everyday. . ..We are dedicated to helping millions of students get training in Entrepreneurship and Advanced Business Skills to truly have the chance to become financially independent and enjoy life! We are committed to help provide our students the finest education available in the marketplace today! No company is perfect. We will work with you to provide a great member experience and do everything we can to support you. We can't fly to your city and do it for you, however, we are only a phone call or email away for guidance and support."
Rip-off Report knows, there is no company or individual that is perfect - Global Cash Flow Network knows this also and demonstrates their need for continuing improvement - that is why Rip-off Report feels you can be completely confident, safe and secure when doing business with them as they are a member of Rip-off Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program.
RESULTS OF MAILING TO ALL THOSE WHO FILED A RIP-OFF REPORT
As a part of the Corporate Advocacy Program - Rip-off Report did an emailing to all those clients that filed a Rip-off Report, and I would now like to share the results with you.
Most said they appreciated our efforts and related that they had already been taken care of and that they were now satisfied. Most customers asked if they could remove the Report they filed and we explained that was not possible,.. that Rip-off Report's philosophy is, that it's better for the consumer to show how a company like Global Cash Flow Network takes care of their mistakes and their customers. No company can ever go with out problems, resulting in complaints. Warranted or not, all businesses will make mistakes.
Rip-off Report feels Global Cash Flow Network has learned from all those who have complained... and they even seemed to be thankful for those who have brought problems to their attention. One executive stated, "As Mr. Magedson states, all businesses have issues. It's not whether you have them, it's how you respond to them. We are committed to being proactive and responsive to our clients."
Keep in mind, Global Cash Flow Network has nearly twelve thousand clients and have a majority of students enjoying the benefits of their education and training programs. They employ more than 100 staff members.
Global Cash Flow Network has been listed at the top of the search engines on Rip-off Report - Rip-off Report feels the amount of Reports Global Cash Flow Network has is a tiny percentage of their clients and is SIGNIFICANTLY well below industry standards for their business. In fact, as of the date of this Report they have a grand total of 19 valid complaints out of about twelve thousand clients (less than 1/10 of a percent). Can you imagine a roofing contractor or car company only having a complaint ratio of 1 in every 670 clients. They possess a strong track record indeed.
If Global Cash Flow Network was such a bad company, being listed at the top of the major search engines on Rip-off Report would have yielded them hundreds more complaints. With thousands of new customers every year, consumers certainly would have filed complaints if they were dissatisfied in some way. ... keep in mind, the search results page on Rip-off Report is somewhat misleading, because some of the complaints are about other business that used a similar name or in a similar category.
ABOUT THE CORPORATE ADVOCACY PROGRAM
While Rip- off Report does not endorse any company, including Global Cash Flow Network, overall, our research demonstrated to us that Global Cash Flow Network is a solid, reliable company, that while not perfect, stands behind its service.
Many companies that contact Rip-off Report make claims that the Reports about them are false or were filed by the same person or even a competitor. Yes, Rip-off Report knows this can happen from time to time; however, we know this is not true most of the time. From local and national news media world wide to federal law enforcement to local law enforcement agencies, most use Rip-off Report regularly in the US, Canada, United Kingdom and Australia. When Rip-off Report works with law enforcement to assist consumers, never once have we heard from any agency that the Reports filed had bogus contact information. These agencies include FBI, FTC, SEC, Homeland Security, US Postal Inspectors, Justice Department, IRS, Federal Prosecutors and local law enforcement.
Rip-off Report does not solicit its Corporate Advocacy Business Remediation & Customer Satisfaction Program. Any participation in this program is completely voluntary and at the request of the program member.
This program requires the Member Business to agree to satisfy all complaints - past, present and in the future, just contact us by e-mail or the company directly.
The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening again in the future.
Anyone contacting the following e-mail address will get immediate attention. (within 3-5 business days, usually with in 24 to 48 hours) We ask that you contact Global Cash Flow Network Customer Service at 1-800-719-8270 (Int'l 480-355-5599 Monday through Friday 9am-5pm) or at the members help desk at:
www.cmpshelpdesk.com/RIP-OFF REPORT CHARTING NEW TERRITORY
..Consumers should feel secure when doing business with member businesses.
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel secure when doing business with Mary Gersten and Global Cash Flow Network.
Here's why.
Mary Gersten and Global Cash Flow Network made a commitment to and are a proud member of Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business...Sincerely,
ED Magedson- Founder
EDitor@RipoffReport.com
www.ripoffreport.com
A Worldwide Consumer Reporting News Agency
...by consumers, for consumersRip-off Report
PO Box 310 - Tempe, Arizona
U.S.A