Complaint Review: Rip-off Report Investigation: UNIM

Rip-off Report investigation has revealed that the complaints attributed to UNIM, LLC are the result of the actions of several third-party, independent vendors that acted unprofessionally and improperly. UNIM has implemented comprehensive reforms to its product offerings and customer service and UNIM, LLC adheres to a no-questions-asked; 100% customer service satisfaction policy. It has also terminated its relationships with these vendors.

Rip-off Report has learned that, as part of its efforts, UNIM has terminated its relationship with two former independent vendors, GLOBAL MARKETING ALLIANCE, INC. (GMA), and AXIN FINANCIAL SERVICES, INC. (AXIN).

UNIM had previously referred its customers to GMA and AXIN for the option of acquiring related products and services, and for the fulfillment of certain customer service responsibilities, but due to excessive customer complaints, UNIM was forced to terminate both such relationships. Rip-off Report's investigation has revealed that the overwhelming majority of complaints posted to this site are directly the result of the actions of Unim's vendors primarily attributable to AXIN and, more recently, GMA. UNIM, has consistently fixed the problems caused by these companies and helped its customers get satisfaction from these vendors.

In June 2005, UNIM became a certified developer of eBay and launched its AuctionTeacher; educational program, which includes computer software to build and manage Internet auction websites.

Rip-off Report has concluded, (of course we cannot give any guarantees) that, it would be safe to do business with UNIM, LLC, given their full commitment to customer satisfaction and the changes they have implemented thus far. Given UNIM's high volume of customers, over 2,000 people attend their programs every week, in our opinion, its record is strong and will only get better .

RECOMMENDATIONS MADE BY RIP-OFF REPORT INCLUDED A NO QUESTIONS ASKED REFUND POLICY .. a commitment by member businesses to our Corporate Advocacy Program, see below.

Rip-off Report also spoke with UNIM's management and was impressed with their commitment to their customers and to continually improving their business practices and they assured Rip-off Report that any customer that contacts them will be satisfied without question. Rip-off Report is confident that in light of the overall product improvements and the termination of AXIN & GMA, UNIM is well-positioned to continue to offer valuable products and services to its customers.

We applaud UNIM for seeking our help and for implementing the changes that we have recommended.

Unim executives have set up a special e-mail address for any consumers or questions for Rip-off Report readers. Anyone contacting this e-mail address will get immediate attention. This special email is being set up, so the EDitor of this site will forward your email to those executives. EDitor@ripoffreport.com

Rip-off Report NOTE:
Be sure to contact us about any business that is on the Corporate Advocacy Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for YOU, the consumer and business alike. We will make mistakes too as we all do.

Use the link below to learn more about Rip-off Report Corporate Advocacy Program

Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program; ED Magedson, Founder of Rip-off Report explains how this program works to benefit both the consumer and the Reported business on Rip-off Report.com


ED Magedson - Founder, Rip-off Report
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

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