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  • Report:  #1412397

Complaint Review: Rise Broadband

Rise Broadband Internet download speed of 15mps is reduced to under 2 mps between 600pm and1200am Loveland Colorado

  • Reported By:
    Robert — Tolono Illinois United States
  • Submitted:
    Fri, November 17, 2017
  • Updated:
    Fri, November 17, 2017

My internet download speed dropped below 1 mps October 18,2017. It is Nov.18,2017 and still no better. this occures between 600pm and 1200am. I live in rural Illinios, but only 1 1/2 mile from Rise Broadband tower. I can not get an aswer as to when this might be corrected. But they just were paid for another month.  I have been in contact with them 5 times concerning this problem.  we have a 15 MPS download contract guaranteed 10 MPS.

 

 

 

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