Complaint Review: Rite Way Auto Transport

Rite Way Auto Transport company is acombination of sleek and aggressive sales, inept and undisciplined execution

team, stern and uncaring conflict resolution team, and to crown it all, pretentious client service who asks for your side of the

story and does not care to respond.

I have hired them to transport my hurricane Sandy damaged car from the garage in Brooklyn NY to mechanic in Pennsylvania. I

ended up with $200 charge to my credit card, missed day at work, car still in the garage, and a very bitter

taste of the entire experience. They never even arrived to pick up my car. The money was charged for a dubious privilege of

spending 2 days in communication with their multiple finger -pointing personnel. I did not have a chance to try them

in a standard situation, but in my situation of the hurricane victim I would give them the lowest grade possible.