Ritz Emporium Ritz Furniture Sold me a smelly couch Lynnwood, Washington
I found a couch on sale at Ritz, purchased & had delivered. Upon arrival the intense smell of cigarettes was very evident...smelling up my non-smoking house. (Even the delivery guys acknowledged it, so I noted it on the delivery confirmation sheet.) I went back to the furniture store to tell them, expecting them to rectify the situation for their customer. To make a long story short, they spent the next 2 weeks trying to get out of taking care of the problem - including a lying salesperson. The Ritz motto must be "Ritz - where the customer is always wrong."
1 Updates & Rebuttals
Cathy
Lynnwood,Washington,
Are you a real Ritz Customer?
#2REBUTTAL Owner of company
Fri, July 26, 2013
This is a fake review written by our competitor. If you're a real Ritz customer, then please contact and provide us with your invoice # and the date of the your purchase or at least provide us your telephone so we can contact you to resolve your case.