River Street Gourmet Will not ship order ripoff Twin City Minnesota
I placed an order 3/21/07 for some items, gave my credit card # and address. on 3/29/0 I called for status as it was not showing on web site it had shipped. I was told that order should of shipped and could not understand why it was still at the warehouse all items in stock. Told it would ship 3/29/07 or 4/2/07 as they are closed on Fridays. Looked on website 4/2/07 still not shipped called again and was told would ship 4/2/07 or 4/3/07. guess what. still showing not shipped. Do not buy from this company! I guess they have problems sending out orders.
According to websit orders ship in 7 days no later than 10 days. Right. I am still waiting! I am calling again tomorrow, but I have a feeling I will never get this order. Upset I have given them my credit card info.
Laura
St Marys, Georgia
U.S.A.
2 Updates & Rebuttals
Mrmomz
Wichita,Kansas,
Canada
Under New Ownership
#3REBUTTAL Owner of company
Thu, November 06, 2008
We are so sorry for the inconvenience caused from the previous owners unprofessional response to your problem.
Please note that we offer the same customer service that our Mr Momz General Store customers have experienced with our new customers at River Street Gourmet.
Thank You
River Street Gourmet Team :)
Laura
St Marys,Georgia,
U.S.A.
Fogot to add
#3Author of original report
Wed, April 04, 2007
I also sent 2 emails to find out what was going on..to date 4/3/07 no answer to either emai