Riverside Auto Sales/Scott Couch Honesty IS NOT US..we dont care about you..give us your money..this is a stick up. carrollton Kentucky
A young single mom with three kids, saved money for a car. Went to Riverside Auto to look. Scott Couch owner lead her to a car talking it up. She spent the 2500 she had saved up trusting he was caring and reputable. Her car showed problems on her way home..they were closed..the next business day she called trying to talk to him about it..he hung up. Her mom called trying to talk to him, again he hung up. His attitude is TOO BAD. She will have to try to recover her money through l smalls claims using the Magnuson-Moss Warrenty Act under implied warranty. This is very distasteful consumer business attitude. This car has major mechanical problems she does not have money to fix. Also, he does not even have title for her yet.
3 Updates & Rebuttals
coast
Florida,USA
Questions
#4Consumer Comment
Fri, January 22, 2016
The Magnuson-Moss Warranty Act applies to written warranties only. The Act does not include oral warranties. The Act does not require a business to provide a written warranty. If the buyer signed an as-is agreement then the Act does not apply.
Did the buyer obtain a written warranty? Did the buyer sign an agreement to accept the vehicle as is?
Jim
Florida,USA
It Doesn't Work That Way
#4Consumer Comment
Fri, January 22, 2016
First off, you can put away the "UNWED MOTHER With Multiple Children" sympathy card because that won't work here. The car was either bought with a warranty or it was "As Is". The disclosure sheet which is part of the paperwork tells this and if it is "As Is", the disclosure sheet clearly points out any repairs are her responsibility. I deal with Mag-Moss all the time and it has ZERO to do with this matter. Implied warranty is separate from Mag-Moss and is trumped by the buyer signing the "As Is" disclosure sheet. If she did get a warranty, that's another matter if they won't honor said warranty. The title issue is a matter you can and should take up with your local tag office. This is a $2500, probably very old and high mileage car which was probably sold "As Is". Those matters will be their defense in SCC.
added misrepresentation
#4Author of original report
Fri, January 22, 2016
up on searching..he states bbb and 4 star rating..if you click you will see the rating and info is not for his business but car dealership in Chicago..he is a rip off