RK Chevrolet ripoff Virginia Beach Virginia
I bought a used vehicle at RK. I questioned the dealer at the time of purchase about the tires on the vehicle. I was told that money was alloted in the price of the vehicle to put things like tires on and new brakes if needed.
RK mechanics made the tires look pretty and cleaned them up real nice to take attention away from them. Passed the vehicle with a clean bill of health. With just over 4000 miles since I purchased the vehicle there are bald spots on the inside of the tires.
These tires needed to be replaced prior to the vehicle being sold and RK passed it anyway and put an unsafe vehicle on the road. I found these bald spots when I did a very close inspection of my vehicle prior to taking a long trip.
Do not buy a vehicle from RK Chevrolet, if you do, immediatly take it to someone to have it inspected. RK will not take resposibilty for their actions now. Do not trust them!!! I did and I got $@%.
Jerry
virginia beach, Virginia
U.S.A.
3 Updates & Rebuttals
Jerry
virginia beach,Virginia,
U.S.A.
problem resolution
#4Author of original report
Wed, July 12, 2006
After talking with RK's president and operations manager, this matter is being resolved in a timely manner. I would like to thank them for their dedication to customer satisfaction and safety.
Jerry
virginia beach,Virginia,
U.S.A.
RK CHEVROLET RIPOFF
#4Author of original report
Tue, July 11, 2006
Tom,
I already contacted someone at RK. His name is Jerry his number is (757) 431-6690. Apparently he works for RK's customer satisfaction dept. I have already received the run around from the used car dept as well. They just referred me to him.
He told me it was not his problem and that I should just forget it. I will not forget it. I will make it a point that no SAILOR of mine ever buys a car from your dealership. I will educate them on your practices just like we do to all the dealers we warn them about during our command indoc courses.
Your dealership disregarded safety and put the lives of myself and my children in danger. The dealer tacked another $400 ontop of the $23,000 I paid for my vehicle saying it was to take care of tires and or brakes and all they did was rotate them and clean them up to make them look nice.
Tom
Virginia Beach,Virginia,
U.S.A.
I am sorry
#4UPDATE Employee
Tue, July 11, 2006
Dear Jerry:
I am sorry you are having a problem. But, we want to fix it. Our director of consumer satisfaction, Michael Feres, would like to meet with you to fix the problem. Please contact him any time on his cell phone at 7574082696. I can asure you that all your concerns will be addressed.
Sincerely,
Tom Kline, controller