RK Chevrolet/Family Motors Stole over $800 from down payment Virginia Beach Virginia
I financed a 2017 Volkswagon Passat from Family Motors, in less than 3 days of having the vehicle it ran hot due to coolant leak. The car was in the repair shop at RK Chevrolet for about a week and a half. After a week the car broke down again. 3 weeks went by and the General Manager Joe Baker and Sales Manager Quentin failed to keep communication on updates and ETA on repairs. After waiting weeks with no updates I requested my down payment back. Over $800 was wrongly taken out of my down payment. Joe Baker stated that it was "Due to mileage”. RK Chevrolet/Family Motors will NOT keep my down payment! The GM & Sales Manager of Family Motors will not get away with this.