RKNETHELP.COM Charged 39.95 to my debit/credit card on Easter Sunday 2012 Internet, Arizona *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
RKNETHELP.Com has fraudently charged my credit/debit card $39.95. They steel the credit card number, charge the card and reports say they have charged some accounts for months. Thieving Scums Watch out Arizona
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN
ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder
RipoffReport.com
Author of www.ripoffrevenge.com
Rip-off Report
PO Box 310, Tempe, Arizona 85280
1 Updates & Rebuttals
Ken
Colorado,USA
Here's an excerpt of their Terms of Use link at the bottom of their home page...
#2Consumer Comment
Mon, April 09, 2012
C. Membership Fees
Subscriber's subscription to the service will be automatically renewed as stated below upon expiration of the initial term, unless SITE is notified via our online Customer Service Area at http://service.adultprovide.com. The 3 day trial membership renews at the monthly rate if the subscriber has not cancelled 24 hours prior to the expiration date. Trial memberships have limited access to the movies sections. Monthly membership renews at the monthly rate if the subscriber has not cancelled 72 hours prior to expiration. Membership fees to the SITE are prominently displayed prior to your subscription thereto. You agree to pay all membership fees when due according to these billing terms.
At the time of registration, you must select a payment method. SITE reserves the right to contract with a third party to process all payments. Such third party may impose additional terms and conditions governing payment processing. Your card issuer agreement may contain additional terms with respect to your rights and liabilities as a card holder. You agree to pay all amounts due to us immediately upon cancellation or termination of your account.
We reserve the right to make changes to our fees and billing methods, including the addition of supplemental charges for any content or services provided by the SITE, with or without prior notice to you, at any time. THIS SITE USES AN AUTOMATIC REBILL CYCLE ACCORDING TO THE USER'S SELECTED PAYMENT OPTION.
D. Billing Errors
If you believe that you have been erroneously billed, please notify us immediately of such error. If we do not hear from you within thirty (30) days after such billing error first appears on any account statement, such fee will be deemed acceptable by you for all purposes, including resolution of inquiries made by your credit card issuer. You release us from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to us
within thirty (30) days of its publication.
E. Download Limit
As a member in good standing, you may download up to 10 gigabytes of data each day, and additionally up to 15 big movies. Upon reaching this limit, you may be denied access to download any additional data until the beginning of the next day.
There is also a button above the sign up form that says "How to Cancel"
Guess you missed all this.
I know, now I'll be accused of working/shilling for this company.