Complaint Review: RMCB Collection Agency / E. Burnham Cosmetic

I received a letter about a month ago from RMCB Credit Agency stating that I owe $26.95 for a pass due account with E. Burnham Cosmetic Company. I never order anything through books or TV; I buy what I need in person. I have never heard of either company.

I called the number listed on the collection letter (917-345-7136), but only got a machine. I requested a list of what was supposedly ordered, but it never came. I called again to try to get a live person, but if you don't puch any buttons to go through the service, you get a message saying to write your issue down and mail it to them.

I tried looking them up on the Internet. I found E. Burnham Cosmetic company listed in a site saying they don't test on animals. Nothing else. For RMCB Credit Agency, I only found complaints.

Is this a scam? Seems like such a small amount to be sending to collections. Can they really attack my credit? If I pay, I'm concerned that they'll keep it and keep trying to collect (as I've read in complaints).

I found a toll free number to RMCB Credit Agency (800-666-8097) but it was past their work hours. I'll call again.

Kay
Wayne, Michigan
U.S.A.