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  • Report:  #1208270

Complaint Review: RMF Scrubs

RMF Scrubs INFERIOR PRODUCT THAT DOESN'T RESEMBLE ONLINE PRODUCT AND TERRIBLE CUSTOMER SERVICE Internet

  • Reported By:
    MoMo — Tampa Florida
  • Submitted:
    Wed, February 11, 2015
  • Updated:
    Wed, May 06, 2015

BUYER BEWARE!!! 

This company has 5 year old children making their products from fabrics that even the dollar store wouldn't use. The sizing  is way off  in each piece that is the "same size". The stitching on my items was so bad that they are unwearable as it is very noticable. They also sent me a wrong item and told me it was my fault even though it wasn't.  You would think a company would try to rectify the situation. Not this company!!! They want to charge me to return it to them for shipping and a restocking fee when it is their fault!!! Out of the $50 I spent they said I would only be refunded $17!!! This company is committing fraud in my opinion. They should not be aloud to sell anymore and the owner sent to jail. See the other complaints 12 others agree and for every 1 complaint you know there is at least 20 more who experienced the same thing but just didn't report anything.

1 Updates & Rebuttals


Bernard Flecher

Hollywood,
Florida,
USA

REPLY FROM RMF SCRUBS

#2UPDATE Employee

Wed, May 06, 2015

Please note that we have been selling scrubs since 7 years and thanks GOD we have more than 60,000 satisfied customer and it wouldnt be possible if we were not selling a good brand, pls also note that we are selling good products at unbelievable low prices therefore our return/exchange cost looks high and other companies who are selling same products at 2 to 3 times more expensive than our prices are also charging same return/exchnage cost. Please note that our size chart is very clearly shown on our website which is according to body measurements and products measuremnets are 4 to 5 inches bigger and our returns/exchange policy is also very clearly shown on our website under icon "shipping and returns" so that customer should read before making an order. As you can see there are only 13 complaints against a count of 60,000 customers.

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