Complaint Review: RMR Group/Living Water Lending

In Sept. 2008 loan modification company swore they could modify my home mortgage. A relative was using them (she still hasn't had hers modified either) and suggested we try this since it's all the rage in CA. I am in Ohio.

Sent 2295.00 in 3 checks. Bank called and said they had a request for the RMR group to speak for me. I called RMR Group to verifiy everything and they told me to skip my mortgage payments to prove "hardship". We immediately terminated contract via certified mail and fax. We were promised a refund - $500 because they contacted our bank 1 time.

We've made dozens of phone calls to this company, sent 2 certified letters. This thief also tried to cash last check AFTER terminating contract.

Filed a report with LA BBB - company never answered.

Kristie
Miamisburg, Ohio
U.S.A.