Complaint Review: Roadside Plus

On November 20, 2005, I applied for a payday loan. Unware, included in the application was a 7-day free trial roadside assistance program. I was not aware of this until November 28, 2005. When $21.95 was debited from my checking account. I tried calling all numbers listed on my bank statement. No one answered the phone. Today, December 28, 2005 when checking my bank statement, another debit was made by this same company. I immediately called the number listed and I spoke to someone who would not give me their name, nor would they let me speak to a supervisor. I continued to argue about the debit. I was refused a refund and it was insisted that I was notiified of the transaction on my bank account. I have never agreed to a roadside service through this company. I pay every month through cingular wireless for roadside service. I asked for this service charge to stop being debited from my account. I also informed them that I would report them to the attorney generals office and to the better business bureau.

Donna
Grand Prairie, Texas
U.S.A.