Roambuilt is a Fraud. took money for an online order for products. never sent the products and won't return the money. Portland Oregon
Roambuilt is a custom manufacturer of off-road components built for vans. They have a consumer facing website at www.roambuilt.com. On September 7th, 2023 I placed an order for 2 pairs of surf cradles that are intended to hold surfboards to a van at a cost of $1,584.00. At the time of the order Roambuilt indicated an 8-12 week wait time to complete the order. On December 1, 2023 I contacted Roambuilt by email to inquire about the status of the order. I received no response. I contacted the company repeatedly by email, text and phone message for months with no reply. On March 16, 2024, 6 months after the order was placed I received an email indicating that the Roambuilt was having financial difficulty and could not complete the order. I asked for my money to be returned to my credit card and Roambuilt will not provide a refund.
Roambuilt has a reputation for taking orders and never fulfilling them which is fraud. See: https://sprinter-source.com/forums/index.php?threads/109291/page-4
Roambuilt continues to operate an activate consumer facing website and continues to take orders for items it has no ability or intention of ever sending. I am submitting this information to the Attorney General of Oregon as well as the Consumer Fraud Division of the Portland Oregon District Attorney's Office. Should I receive either my money back or the items purchased, I will update this report.
Roambuilt purports to offer:
Roambuilt Roof Racks
Roambuilt Ladders
Roambuilt Surf Pole
Roambuilt Front Bumpers
Roambuilt Rear Bumpers
Roambuilt Side Steps
Roambuilt Skid Plates