Roaring TIger - RT Naturals Deceptive Sales Practices Aliso ViAliso Viejo California
I have noticed several complaints on this website for all the same reason. People are offered free trial and then automatically enrolled into a program. The program cannot be canceled for the first month, and the consumer is automatically charged $61, after the free trial which only costs shipping of $1.99. The reason that people are unaware is the area in which the enrollment process is explained. It is in the small writing at the bottom of the terms and conditions.
My experience has shown that most companies put standard disclaimers, and warranties in the terms and conditions. Not that the consumer is automatically enrolled into a program. I noticed the owner Brad M, replied to a customer a while back, and said the following, "This TOS is very similar to 24hour fitness, netflix, blockbuster, jenny craig and many other companies who charge customers on a monthly basis." These companies each carry a high prestige, so I figured I would dig a bit further.
Blockbuster-Very clearly states their terms before enrolling https://www.blockbuster.com/signup/y/plan/pt.customize.
Jenny Craig-Couldn't find an online program to sign up for. Would need to request and agent to call.
24 Hour Fitness-Signed up for a free 7 day pass. No credit card required. Didn't say pay for shipping so we can send you a 7 day pass, and then bill me for a membership. http://www.24hourfitness.com/non_member_home.html
NetFlix-With netflix you get a free trial, but you get to select a program that clearly states what the cost will be after you sign up. https://www.netflix.com/PickAProgram
What this clearly shows is that Brad M isn't confident in his product. Otherwise it would say "Pay for first month of Roaring Tiger and receive a free week". Because I have been notified from support that when you sign up for the free trial you have to pay for the first month of the membership. Is that deceptive sales practices, or what? I tried this product once, and never used the rest of the trial. Now I receive more in the mail, what good is it? WHY CAN"T I RETURN IT? I only signed up for a free trial to see what it was all about, never would've had I known that I had to pay for a month. It is obvious that this company uses deception to generate revenue. Brad M I would like to see your justification for this. Please feel free to reply.
Upsetcustomer
Phoenix, Arizona
U.S.A.
1 Updates & Rebuttals
Dave
Dayton,Ohio,
USA
Sure Enough!
#2REBUTTAL Owner of company
Thu, December 03, 2009
Most of these online deals are all the same. This one was funny. I've gotten so used to these businesses pulling this non-sense that I was one step ahead of them. I ordered the product, then called the credit card company and told them I lost my credit card so they would cancel my credit card.
Then you get some sorry, pathetic email about how you and them had an AGREEMENT and that you were obligated to purchase another order but that your credit card was declined. It was so fun to just email them back and tell them off. I think any of these businesses that do business in this manner and shady and should be outlawed.
Also, for the record, the Roaring Tiger pill doesn't do a dam thing. My Roaring Tiger has been anything but a Sleeping Turtle since I took the first dose and all the way through the end.
Consumers do yourself a favor and use this website for the truth before you order anything. There are a lot of people out there that complain about this website but if you run a crooked business then this website will expose you. If you are being slandered unfairly, then people will see through a few vindictive reports and make their own assessment.
GO RIPOFFREPORT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!