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  • Report:  #626656

Complaint Review: Robert Douglas Ortman

Robert Douglas Ortman National Pen Paid for Order never delivered or processed and nothing but tall tales San Diego, California

  • Reported By:
    Will Peterson — Schertz Texas United States of America
  • Submitted:
    Mon, July 26, 2010
  • Updated:
    Mon, July 26, 2010

This guy Robert Douglas also says his company is called National Pen.  He is not affiliated in any way with National Pen of TN.  I thought he was a preferred vendor for Allstate advertising specialties because he used all the "inside" lingo.  So I never checked him out.  


He will engraciate himself with stories and he seems like a great guy over the phone. I placed an order with him and he simply never delivered.   I called and called and called.  He never returned my call once he got my money.  The weird thing is after I called he didn't even have a phone machine let alone an operator or employee to answer the phone.


I sent him some e mails at first asking him what was up that escalated into "you are a crook".  He actually called me back and even responded by e mail with another tall tale and said he was shocked that I thought he was a crook.  He said he would get my order out right away, but during that conversation I caught him in 2 more lies but didn't say anything hoping maybe I would get my order.


Another few weeks have passed.  No returned call and we never rec'd our order.

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