Robert's Hard To Find Videos ripoff never received item Saskatoon Saskatchewan
Placed an order over 2.5 months ago. Was promised item was in-stock. After about 5-6 weeks, contacted again, was told item "just went out." Still have received nothing, no further replies to my e-mails. Have found numerous other unsatisfied customers on the internet. Please avoid.
Scott
Coatesville, Pennsylvania
U.S.A.
3 Updates & Rebuttals
Ron
Methuen,Massachusetts,
U.S.A.
my experience with vendor
#4Consumer Comment
Fri, September 15, 2006
I have ordered videos from Robert three times, and have received them all but once, and he told me yesterday, he would make a re-shipment. At no time have I felt there was a rip-off. There have been delays in shipments, but I have spoken to him by calling 800-440-2960, and he has always responded, as he has to e-mails.
I will add that he hasn't made charges to my credit card until I have notified him of receipt of videos.
Ron
Methuen, MA
Scott
Coatesville,Pennsylvania,
U.S.A.
Bizarre? unwilling to accept his lies
#4Author of original report
Tue, January 17, 2006
If by "bizarre," Robert means "unwilling to accept his lies," then call me bizarre. While Robert eventually delivered a product (he blamed the delay on a ripped mailing address label - now he claims it was my credit card info.? Get your lies straight, Robert), the product was not "as-advertised" - it was not new - it was a copy that was at least one or two generations below a used one I got via eBay. This was only after I had contacted his ISP and numerous authorities about his fraudulent ways. Again, I'm not the only one - check his rip-off reports by searching "Roberts Hard to Find Videos" (note - use "Roberts", not "Robert's"). If Robert wants to protect his reputation, he should try being an honest businessman for a change.
Roberts Hard To Find
Saskatoon,Saskatchewan,
Canada
Bizarre customer
#4REBUTTAL Owner of company
Tue, January 17, 2006
When a customer gives incorrect credit card information, the item is delayed. This customer did eventually apologize when they incorrectly assumed I had charged their credit card at the time of purchase when in fact it was not charged until weeks after they received the item (I had to get their correct number after he had received the video) aproximately 8 weeks after they had ordered the video. He had assumed that the delivery date would be immediate but this was all due to a customer jumping to the wrong conclusions without first checking.