Complaint Review: Roberts Complete Automotive

I own a 2003 grand cherokee that had a problem with the ac blowing hot then cold then hot then cold continously i went to Roberts Automotive on Apache Trail in Apache Junction told them that i had an ac problem and what was going on they said they could fix it, also told them that i had a extended warranty so dropped it off the next day , it sat all day, that night the service mgr told me to come back in a couple of days that he's trying to get approval for a new ac system in which he got,, in which it didn't need, i am not a mechanic but i knew it was not a problem with the freon level or compressor, evaporator or parts under the hood,, after billing the warranty co for 1200 dollars and 10 trips back there ( not joking) they told me on the 10th day it was fixed that they had drove it 10-15 miles and it never acted up,, well i knew they were lying i checked the odometer before i dropped it off and the mileage never changed,,i took it to Arizona Desert Star Automotive in Apache Junction they called me in 4 hrs and told me it was the control panel 152 dollars later in was working great and has been ever since ROBERTS COMPLETE AUTOMOTIVE IS A TOTAL RIP-OFF NOT ONLY TO THE CUSTOMERS BUT TO WARRANTY COMPANIES ALSO

Bob
gilbert, Arizona
U.S.A.