Complaint Review: ROBIN SUBARU

I PURCHASED A GO CART WITH A ROBIN/SUBARU ENGINE THINKING THAT IT WAS GREAT. THE NAMED SEEMED REPUTABLE. WELL, NOW I KNOW WHY THEY MAKE SO MUCH MONEY. THEY TELL YOU THAT YOU HAVE A WARRANTY, BUT WHEN YOU BRING IT TO THE SHOP, THEY FIND ANY EXCUSE TO NOT STAND BY IT!!

I HAD THIS $1000.00 GO-KART FOR 2 MONTHS BEFORE THE ENGINE BLEW UP! THEY SAID THAT A NUT GOT SUCKED INTO THE INTAKE AND THAT WAS NOT A DEFECT! IF A NUT CAN GET IN THERE AND BLOW UP THE ENGINE, CAN'T A ROCK? THIS VEHICLE IS FOR OFF ROAD USE. I HAD TO PAY FOR A NEW ENGINE ON MY OWN!

THEIR CUSTOMER SERVICE IS VERY RUDE. THE MAN I SPOKE TO WAS RUDE. HE TOLD ME I WAS A LIAR AND THAT THEY WOULD, IN NO WAY HELP ME OUT! I WORK IN CUSTOMER SERVICE AND WE ARE TAUGHT TO NEVER, EVER SPEAK TO A CUSTOMER LIKE THIS!

I WILL NEVER BUY ANOTHER PRODUCT BY THIS MANUFACTURER, EVER! IF YOU ARE LOOKING TO BUY SOMETHING WITH A ROBIN/SUBARU ENGINE... DON'T. IT WILL BREAK AND IT WILL NOT BE WARRANTEED. REMEMBER IT IS A LIMITED WARRANTY AND THEY LIMIT IT TO THEIR SATISFACTION!!

Lola
JACKSONVILLE, Florida
U.S.A.