Rock Honda Lied to lure me to dealership Fontana California
Rock Honda claimed they had a 2008 Honda CRV EX in the tango red pearl color. Ali Kadri, Internet Sales Manager at Rock Honda, emailed me a quote of $21,733.00 for the 2008 Honda CRV EX 2WD. I called him approximately 1 1/2 hours (the drive time to get to the dealer from our house) to confirm that he had the car in the color I wanted for the price he had emailed me. He said he had it in his computer, but I asked him to go out and check to see if it was actually on the lot. He put me on hold and returned after several minutes, confirming they had 1 left.
We arrived at Rock Honda and had to wait 15 minutes before they told us Ali was busy with another customer. We were then taken by another salesman on a long walk through the lot (in the dark) searching for the vehicle. After more waiting it was determined that the EX was parked in the front and was equipped with a DVD player, premium wheels, and a $27,000+ dealer asking price. I spoke with the manager about the deception and he offered to sell me the vehicle at the price I was quoted plus an extra $1,000 for the unwanted DVD player, but he would remove the wheels if he could find someone to do it. I decided not to give them my money.
Marg
Anaheim, California
U.S.A.
8 Updates & Rebuttals
Chris
Socal,California,
U.S.A.
hmmmm
#9Consumer Comment
Mon, January 28, 2008
I guarantee when you called and asked if they had the color in stock, Not the color at that price. Im sure the salesman went out and looked and see the color you wanted. So they didnt infact LIE to you as they had the color instock. They were going to sell you the CAR at the price you were quoted. Accessories are alway extra and it just so happens this car had accessories on it. so to sum it up....
1.They had the color you wanted
2. They were gonna sell it to you for the price that was quoted FOR THE CAR.
3. you did not want it.
It makes me laugh when consumers freak out and THINK they are being lied to when the facts show they werent lied to. Should the salesman told you it had accessories? yes... but he did not lie to you. suck it up! And it does not take 1 1/2 hours to get to this dealership from Anaheim... takes a hour at most.
I commend the salesman on doing his job :)
Chris
Socal,California,
U.S.A.
hmmmm
#9Consumer Comment
Mon, January 28, 2008
I guarantee when you called and asked if they had the color in stock, Not the color at that price. Im sure the salesman went out and looked and see the color you wanted. So they didnt infact LIE to you as they had the color instock. They were going to sell you the CAR at the price you were quoted. Accessories are alway extra and it just so happens this car had accessories on it. so to sum it up....
1.They had the color you wanted
2. They were gonna sell it to you for the price that was quoted FOR THE CAR.
3. you did not want it.
It makes me laugh when consumers freak out and THINK they are being lied to when the facts show they werent lied to. Should the salesman told you it had accessories? yes... but he did not lie to you. suck it up! And it does not take 1 1/2 hours to get to this dealership from Anaheim... takes a hour at most.
I commend the salesman on doing his job :)
Chris
Socal,California,
U.S.A.
hmmmm
#9Consumer Comment
Mon, January 28, 2008
I guarantee when you called and asked if they had the color in stock, Not the color at that price. Im sure the salesman went out and looked and see the color you wanted. So they didnt infact LIE to you as they had the color instock. They were going to sell you the CAR at the price you were quoted. Accessories are alway extra and it just so happens this car had accessories on it. so to sum it up....
1.They had the color you wanted
2. They were gonna sell it to you for the price that was quoted FOR THE CAR.
3. you did not want it.
It makes me laugh when consumers freak out and THINK they are being lied to when the facts show they werent lied to. Should the salesman told you it had accessories? yes... but he did not lie to you. suck it up! And it does not take 1 1/2 hours to get to this dealership from Anaheim... takes a hour at most.
I commend the salesman on doing his job :)
Chris
Socal,California,
U.S.A.
hmmmm
#9Consumer Comment
Mon, January 28, 2008
I guarantee when you called and asked if they had the color in stock, Not the color at that price. Im sure the salesman went out and looked and see the color you wanted. So they didnt infact LIE to you as they had the color instock. They were going to sell you the CAR at the price you were quoted. Accessories are alway extra and it just so happens this car had accessories on it. so to sum it up....
1.They had the color you wanted
2. They were gonna sell it to you for the price that was quoted FOR THE CAR.
3. you did not want it.
It makes me laugh when consumers freak out and THINK they are being lied to when the facts show they werent lied to. Should the salesman told you it had accessories? yes... but he did not lie to you. suck it up! And it does not take 1 1/2 hours to get to this dealership from Anaheim... takes a hour at most.
I commend the salesman on doing his job :)
Cory
San Antonio,Texas,
U.S.A.
Praise The Lord
#9Consumer Comment
Mon, January 14, 2008
Someone who was smart enough to tell these scumbag car dealers where to get off and then put out a ROR report. Not like the dozens of crying bitches who have posted about how they were ripped off AFTER they were "forced" to buy a vehicle. I buy alot of vehicle and every now and then I'll run into a scumbag car dealer who will TRY and rip me off. I tell them to go f**k themselves and walk out. I like to battle and would have taken the e-mails with me to fight the good fight. It's kind of a hobby.
Jim
Orlando,Florida,
U.S.A.
You were EXCELLENT Marg!
#9Consumer Suggestion
Sun, January 13, 2008
I must commend you over and over again! You did EXACTLY the right thing! You used the three tools we all have to fight fraud and deception in the SLEEZY car business. Those tools are your head and your feet.
You did very well with this and everyone should learn from your actions!
Jim
Orlando,Florida,
U.S.A.
You were EXCELLENT Marg!
#9Consumer Suggestion
Sun, January 13, 2008
I must commend you over and over again! You did EXACTLY the right thing! You used the three tools we all have to fight fraud and deception in the SLEEZY car business. Those tools are your head and your feet.
You did very well with this and everyone should learn from your actions!
Jim
Orlando,Florida,
U.S.A.
You were EXCELLENT Marg!
#9Consumer Suggestion
Sun, January 13, 2008
I must commend you over and over again! You did EXACTLY the right thing! You used the three tools we all have to fight fraud and deception in the SLEEZY car business. Those tools are your head and your feet.
You did very well with this and everyone should learn from your actions!