Complaint Review: Rock Star Auto Glass

This letter is in regard to a Person by the name of Brian that told me as long as I had Full Coverage Insurance on my vehicle and that I had Glass Coverage I would get a $150.00 Visa Gas Card to use anywhere I chose to.

The number I called was (480) 232-5554 and Brain made the arrangements with my Insurance Company AAA to have my windshield replaced the very next day. The Technician arrived at my house and when he was finished I was asked to sign the repair order for him, so I did.

When I asked for my receipt the Technician told me that it would be Mailed to me along with my Visa Gas Card. One week later I called Brian again to ask him for my receipt and he told me that it would be mailed to me no longer than 6 Weeks along with my Visa Gas Card.

On June 6, 2006 Saturday I received a letter along with a Rebate Form for me to go On Line and log in the Password where I will be reimbursed $25.00 for every $100.00 available.

This is not what Brian told me over the Telephone because I asked him what were the Stipulations regarding this and I asked if I had to spend my own money because that is what another Windshield Installer told me that I would have to do.

Now that I am trying to get a Hold of the Company no one is available. After going through GOOGLE I found this Report about the Company:

Rip-off Report: Rockstar Auto Glass False Promises of Free $150 ...

Sep 21, 2008 ... Rockstar Auto Glass False Promises of Free $150 Gas Card or $50 Cash Rebate.. Tempe Arizona.
www.ripoffreport.com/reports/0/374/RipOff0374864.htm - Cached - Similar pages

Please let me know if you can help!

Sincerely,



Fernando
Avondale, Arizona
U.S.A.