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  • Report:  #1439930

Complaint Review: Rockauto.com

Rockauto.com Be careful buying motor mounts here. I bought one and installed it at a DIY shop near me, which cost me about $250 and the part is such trash that now I have to go to the Chrysler dealer and have another installed. Terrible service. I emailed them and explained the damages and they wrote back, "I dont think you are grasping what we are trying to explain. No one is going to be calling you. We are not making an exception for you" Madison WI

  • Reported By:
    Mark — Denver United States
  • Submitted:
    Mon, April 23, 2018
  • Updated:
    Tue, May 15, 2018
  • Rockauto.com
    6418 Normandy Lane Suite 100
    Madison, WI
    United States
  • Phone:
    1-608-661-1376
  • Category:

Rockauto.com Be careful buying motor mounts here. I bought one and installed it at a DIY shop near me, which cost me about $250 and the part is such trash that now I have to go to the Chrysler dealer and have another installed. Terrible service. I emailed them and explained the damages and they wrote back, "I dont think you are grasping what we are trying to explain. No one is going to be calling you. We are not making an exception for you" Madison WI

It's possible to get some decent parts b/c I know they sell AC Delco.  But beware!  This company will NOT help you if something happens like if a part is poor quality.

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