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  • Report:  #1511682

Complaint Review: ROCKAUTO.COM

ROCKAUTO.COM they sent the wrong part and during install it was found to be wrong part they won't replace it with the right part.

  • Reported By:
    Jody — Metairie Louisiana United States
  • Submitted:
    Tue, September 07, 2021
  • Updated:
    Tue, September 07, 2021
  • ROCKAUTO.COM
    United States
  • Phone:
    866 7625288
  • Category:

I had purchased a part but Hurricane Ida caused me to wait to do repair and now I went to fix the car because my other was damaged by the storm and the part doesn't match the plug on the altenator so I am stuck with a wrong part no car and a company refusing to fix their mistake because I was outside of a company policy.   I will never buy from them again...this is not my mistake and they need to own up to that rather than sticking good customers with the wrong parts.

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