Rockenbach Chevrolet burned me real good with the "It was just sold scam" Grayslake Illinois
Rockenbach Chevrolet is a very deceptive dealership, they scammed me into making a 430 mile round trip because of a internet pricing error on a van that was on their lot. I was told that since is posted on the internet at that price, they would have to sell it to me if I wanted to purchase the vehicle.
Needless to say since the price was about 75% below blue book I took the bait and even left my job early to go get the deal.
So four hours of driving later i'm sitting in their showroom waiting for my internet prize. But low and behold, now they couldn't find it! It was MIA, it had just vanished into thin air. Sure enough, a few minutes later Mr. used car manager man comes over to explain to me that it sold that afternoon right after I had talked to the salesman, how convenient for them.
Of course they had another vehicle they could show me but at a much higher price. I felt so embarrassed and naive. I had just been the heel of a pathetic internet scam. I was furious at this point and simply stood up and walked straight out of their dealership. Do not do business with these people, it seems that from every angle, they are deceptive and shameless.
Richard
Fort Wayne, Indiana
U.S.A.
5 Updates & Rebuttals
Jeff
Manteno,Illinois,
U.S.A.
Use Media, not neccessarily the AG
#6Consumer Comment
Mon, January 29, 2007
Each state's Attorney General will react differently. In Illinois, they are only concerned if you lost a significant amount of money. Believe me, I speak from experience. Use the media instead. Tv, newspapers etc. Do not use a newspapaer the dealer advertises in. They will not cover the story and risk losing that ad revenue. Again, from experience. Make sure you have documentation. The more proof you have the better for your case.
Chris
Santa Maria,California,
U.S.A.
Oh Please Investigate!
#6Consumer Suggestion
Fri, January 26, 2007
I would love to see them try and prove it.
Alan
Minneapolis,Minnesota,
U.S.A.
Great Job
#6Consumer Comment
Fri, January 26, 2007
Yes it was a scam, a scam that has certainly been successful for them in the past. You did the right thing and I don't know how many ways I can say that. Great Job, if more people did what you did, and simply leave then many more people would not get scammed. Let your behavior be a role model of others that read this post.
Vincent
Newport Beach,California,
U.S.A.
File with AG
#6Consumer Suggestion
Fri, January 26, 2007
IF I were you I would file a complaint with the state attorney general's consumer protection division. If the AG investigates the dealership MUST prove that the exact vehicle in the ad was in their inventory, available for sale at the time the ad was published and when it was sold if as in your case it was "just sold" prior to your arrival at the dealership to purchase it. But you did the right thing by walking out.
Pablo
Washington,District of Columbia,
U.S.A.
Good move walking out
#6Consumer Suggestion
Fri, January 26, 2007
Thats exactly what you do. " burned"?? Wasted gas and time but you didn't bite on the scam. Thats what really counts. You'll probably see the same ad again next week from these cockroaches.