Rocket Lawyer Continued charging after trial cancellation Internet
I cancelled my rocket lawyer account on the 1st march. I then logged in in may and recieved an email saying I had another 7 day free trial, cancelled my subscription but got charged for the next 2 months. They then refused to do anything about it or refund my anything despite not using their services.
1 Updates & Rebuttals
Rocket Lawyer
San Francisco ,California,
USA
Rocket Lawyer Would Like To Make Things Right
#2UPDATE Employee ..inside information
Thu, August 10, 2017
Hey there,
We greatly apologize for this situation and we would like to help out in getting this resolved, but we will need you to email us your account information (Name on the account, email address on the account) and we will be able to reach out to our UK branch to have them assist us in getting this taken care of. Please email us directly at customeroutreach@rocketlawyer.com. Thanks so much.