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  • Report:  #1216674

Complaint Review: Rocket Lawyer

Rocket Lawyer is processing stolen credit cards. Ogden Utah

  • Reported By:
    Russ — Wethersfield Connecticut
  • Submitted:
    Wed, March 18, 2015
  • Updated:
    Thu, August 10, 2017

Rocket Lawyer has charged my credit card $39.95. I have never heard of this company before these charges were discovered. I notified Jay Griffin and Tatum Craft that any purchases on my c.c. is fraud. An account has been set up with my c.c. and they will not give me the name or address on this account. Rocket Lawyer is processing stolen c.c. numbers on unsuspecting victims and then protecting the information of these fraudulent accounts, which make them partners. I have notified my c.c. fraud dept. and they will handle this from here. Do Not Do Business With Rocket Lawyer there are thousands of complaints against this company for fraud.

3 Updates & Rebuttals


Rocket Lawyer

San Francisco ,
California,
USA

Rocket Lawyer Would Like To Make Things Right

#4UPDATE Employee ..inside information

Thu, August 10, 2017

Hello,

We are very sorry to hear about this situation and we definitely would like to look into this matter and get it resolved for you. Please email us directly at customeroutreach@rocketlawyer.com with the email address that you had used to sign up on Rocket Lawyer with and the name on the account. We would really like to get this taken care of.


You Don't Get It!

#4Author of original report

Fri, March 20, 2015

I'll slow this down so you can understand what is being said. I said ROCKET LAWYER is the one who has stolen my money. When I talked to your employees they had 2 different stories about the account. I dont believe anything that is being said by your company because you have a track record of lying to me. Get it. I have researched your company and mostly all of the complaints center around your fraudulant billing practices and some about your poor products. This is your track record, not mine. If my CC paid for this account, I do have the legal right to access it. You seem to be covering something up. I am not defaming this company, Rocket Lawyer is defaming themselves through shady business practices. Its disturbing that all your complaints seem to be of the same nature and your the last to know.  Get it.


Crucible

Arizona,
USA

You are clueless.

#4Consumer Comment

Fri, March 20, 2015

   I'm not sure what you expect by defaming this company, but your report is completely ridiculous.    If someone steals your credit card number and uses it at a business, the credit card company reimburses you.   That's it.    The investigation is between the CC company and the merchant.  You have no standing to request any personal details about the account that was opened fraudulently with your card.   The CC company does.  You do not.    Get it? 

  That applies to any merchant when fraudulent activity occurs.    As the cardholder, your only right is to have the fraudulent charge reimbursed.   You do not get to play amateur detective with information that you have no legal right to access.   Your report here is both ignorant and childish in it's naivity.

 

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