Rocket Lawyer Rocket Lawyer deception, bate and switch San Francisco California
I was initially attracted to Rocket Lawyer web site because it advertised "Free" preparation of a Will; the exact words are "Free Will Forms." I was outraged to find it is not free. Unsuspccting users are required to provide credit card information. I was deceived! I feel outraged after having filled out forms with my personal information. What a bunch of crap. I feel used and victimized. Why can't they disclose up front what the terms are, before people are duped into using their services and providing personal information?
1 Updates & Rebuttals
Rocket Lawyer
San Francisco ,California,
USA
Rocket Lawyer Would Like To Make Things Right
#2UPDATE Employee
Thu, August 10, 2017
Hi Thunderbolt,
We wanted to apologize that you've had a bad experience with us and we would like to get this resolved for you. If you'd like for us to take a look at this matter, please email us at customeroutreach@rocketlawyer.com with your email address that you had used to sign up with and the full name on the account.