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  • Report:  #1084285

Complaint Review: Rocket Lawyer

Rocket Lawyer Scam Internet

  • Reported By:
    Suckered — Canby, Oregon Oregon
  • Submitted:
    Fri, September 13, 2013
  • Updated:
    Thu, August 10, 2017

I am writing to add my complaint to the growing list of complaints against this company.

I signed up for the "free" week because I only needed one form.   I cancelled it immediately after my download the same day.  I did not receive a welcome letter or cancellation letter.   My wife, however, questioned me three months later regarding a billing on our credit card from RocketLawyer @ $39.95 a month.  I immediately called Rocket Lawyer.  They told me (in my words) that as a courtesy they would only rip me off for $39.95 and would be so wonderful to refund $79.90.  

Lesson learned: Never give out your credit card for trials.. they don't end well!

                          

 

1 Updates & Rebuttals


Rocket Lawyer

San Francisco ,
California,
USA

Rocket Lawyer Would Like To Make Things Right

#2UPDATE Employee

Thu, August 10, 2017

Hi there,

We're so sorry that you've had a bad experience with us and we would like to improve your experience. If you'd like for us to take a look at this matter, please email us at customeroutreach@rocketlawyer.com with your email address that you had used to sign up with and the full name on the account. We really hope to hear from you.

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