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  • Report:  #1411692

Complaint Review: Rocketiaq.com

Rocketiaq.com Cancelled order; did not return payment New York New York

  • Reported By:
    Todd — Madison Wisconsin United States
  • Submitted:
    Mon, November 13, 2017
  • Updated:
    Mon, November 13, 2017

Purchased a wireless, programmabole thermostat on October 5, 2017 thru their webstie.  Waited for 2 weeks, still did not arrive. 

Tried calling; had to leave a message.  They texted back saying it would be a few more weeks.  Decided to cancel the order on 10-23-17; couldn't wait a month. 

Asked them to credit our credit card.  As of 11-13-17, still no credit. 

Went to their website and it appears they have taken it down.  So, we could be out $174.38.

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