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  • Report:  #264625

Complaint Review: Rockin Baja Lobster

Rockin Baja Lobster ripoff The absolute worse meal you could ever get for 100.00 Tucson Arizona

  • Reported By:
    tucson Arizona
  • Submitted:
    Wed, August 01, 2007
  • Updated:
    Wed, November 06, 2013
  • Rockin Baja Lobster
    7131 East Broadway Boulevard
    Tucson, Arizona
    U.S.A.
  • Phone:
    520-721-2252
  • Category:

let's see where to start...
my wife and i have been the resturaunt buisness for a combined 30 years and I have never had a meal this bad. the service was not so bad, it was acttually pretty good overall; but, we are not high mainenance.

We have been hearing great things about this place since they opened about a eyar ago so decided to see what the big talk was about.

we walked in and ot immediately sat; then it took a little while for our server to come and get a drink order(normal here in AZ). let me interject - i have been craving lobster and shrimop for months-
ok

so the server talks us into geting what they refer to as a bucket- for 213 dollar you get to pick 4 items from a list(remember this point i'll talk about it again later) with the bucket yopu get warm tortillas and (butter) and a trip to the "ceaser salad" bar.

needles to say we got the bucket and in the spirit of craving seafood we both got crab legs(1 bundle) lobster tails (3- really small tails) and shrimp.

i know three items right well to get to the magic 4 we decided to get double order of shrimp(i'll come back to this later too)

after our order - oh yeah to drink iced tea-the best part of the whole meal...sad:(
upon arrriving at the "ceaser salad" bar i noticed it consisted of romain lettuce, croutons ceaser dressing, tortilla strips? and 6 types of salsa.. nop bacon bits, egg, chease nothing else .... oh yeah and i am still trying to figure what was growing in the caeser dressing?
I should have left at that point ; but, i figured since it was complimentary i would deal with it.

So here copmes the meal it was in a metal bucklet, fine for the display i guess; what they failed to tell me -even after i advised it was my first time their- was that the food was first boiled in plain water, then fried in a skillet and smother i mean smothered in "baja seasoning" - they refuised to tell me what was in it -not good for someone with a heart problem- but it was a whole lot of salt, parika and safron(from taste) the worse part was the put so much of the stuff on the food that parts of it were crunchy,the pout this baja seasoning on everything -the butter - the rubbery calamari(not that difficult to cook-30 second at 375) and on all of the meat- the srhhimp the lobster and the crab legs.

here is a free cooking tip ,,, when boiling shell fish season the water so that the shellfish has some sort of flavor otherwise you are left with tasteless bland white meat. dousing it adfter is cooked leaves you with messy tasteless stuff.

luckily for me (woo h*o) the did butterfly the shell so you get an initial punch of salty distugusting seasoning then the rest tasted like a tire.

i ate my meal only because it was 2030 pm and i had not eaten all day.
then i get my bill
remember that 4 items in a bucket thing ..
they charged us for the shrimp instead of letting us use it as our fourth item ..
insteafd of a 23.00 dollar entree it was 30 bucks
i paid 96.00 for calamari-crappy
................ a bucket of salty seasoning
... and 2 iced teas.....
ahhh yes gratifying, gratifying indeed a hundred bucks to salty seasoning out of a bucket .. thank you baja lobster thank you it is really sad when you walk out and compare a place to red lobster and red lobster comes out on top.

Tony vernace
tucson, Arizona
U.S.A.

7 Updates & Rebuttals


Rock724

Palm Springs,
California,

Rockin Baja Lobster Tucson

#8UPDATE EX-employee responds

Wed, November 06, 2013

Tony vernace
tucson, Arizona

 

It has been years since Rockin Baja closed in Tucson and for some reason it shows up in google on top. Thank Ripp off people for great SEO.

Tony said he has many years in the restaurant biz and he has zero manners. Yes Tony Zero Manners. I know the family that tried to make this a go and you go and trash them in public and seriously try to make them go out of buisness. I realize this is many years later and who cares, right? Well people like you and your wife need to just make it simple and should have spoken to the owners and offered some help not immature criticism. Obvious to anyone reading your cratique that you must be at least 12 years old. 

This family sank every dime into a franchise and lost it all. I hope people are more considerate with you when your place fails to deliver. As far as we know you could be the franchise owner of Joes Crab shack and to trash the place that took 40% of Joes business. A nice Slimey dirty tactic. 

So for your rudeness, go jump in the Reid Park lake and I hope the birds poop on your head. You slimey Punk!


Tallulah-phoebe

Beverly Hills,
California,
U.S.A.

Huh?

#8Consumer Comment

Sun, October 28, 2007

I've got to say, your report makes little to no sense. May I suggest getting your facts straight, and writing your report in a clear, concise, factual manner.

Did your meal cost $213 or $90?

You stated you ate crab legs, lobster, and shrimp, but then complained about the quality of the calamari. Where did the calamari come from?

Why were you surprised that a restaurant with "Baja" in the name uses Mexican-style seasonings and ingredients such as tortilla chips?

As a self-proclaimed member of the "restaurant business" and a person with various health problems, why would you NOT inquire as to the cooking style before ordering, if you were unsure?


Joseph

Tucson,
Arizona,
U.S.A.

This place is "Closed For Business"

#8Consumer Comment

Sun, October 28, 2007

The wave is over here in Tucson for Rockin Baja Lobster. After a year of operation and the novelty wearing-off a long time ago, they have closed their doors and a lein is against the property of the business owners. Guess everybody else figured-out what the rest of us already know: high prices, very mediocre food, and corporate formula marketing to the max. I went to one in Old Town San Diego once and was not impressed. You could tell right off it wasn't a place the locals would go, or recommend.


Joseph

Tucson,
Arizona,
U.S.A.

This place is "Closed For Business"

#8Consumer Comment

Sun, October 28, 2007

The wave is over here in Tucson for Rockin Baja Lobster. After a year of operation and the novelty wearing-off a long time ago, they have closed their doors and a lein is against the property of the business owners. Guess everybody else figured-out what the rest of us already know: high prices, very mediocre food, and corporate formula marketing to the max. I went to one in Old Town San Diego once and was not impressed. You could tell right off it wasn't a place the locals would go, or recommend.


Joseph

Tucson,
Arizona,
U.S.A.

This place is "Closed For Business"

#8Consumer Comment

Sun, October 28, 2007

The wave is over here in Tucson for Rockin Baja Lobster. After a year of operation and the novelty wearing-off a long time ago, they have closed their doors and a lein is against the property of the business owners. Guess everybody else figured-out what the rest of us already know: high prices, very mediocre food, and corporate formula marketing to the max. I went to one in Old Town San Diego once and was not impressed. You could tell right off it wasn't a place the locals would go, or recommend.


Joseph

Tucson,
Arizona,
U.S.A.

This place is "Closed For Business"

#8Consumer Comment

Sun, October 28, 2007

The wave is over here in Tucson for Rockin Baja Lobster. After a year of operation and the novelty wearing-off a long time ago, they have closed their doors and a lein is against the property of the business owners. Guess everybody else figured-out what the rest of us already know: high prices, very mediocre food, and corporate formula marketing to the max. I went to one in Old Town San Diego once and was not impressed. You could tell right off it wasn't a place the locals would go, or recommend.


Laura

Chicago,
Illinois,
U.S.A.

I don't get it

#8Consumer Comment

Mon, September 10, 2007

I'm sorry, maybe I'm an idiot, but I don't get it.

You said the bucket was $213.00, and they charged you an extra $30.00 for extra shrinp, and then you had two iced teas, but the bill came to $96.00. You also said that you ordered Lobster, Crab and Shrimp as your items in the bucket. Where did the calamari come from? Maybe I just didn't read your post correctly????

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